• Report: #1108043
Complaint Review:

C.A.R.S. Protection Plus

  • Submitted: Wed, December 18, 2013
  • Updated: Wed, December 18, 2013

  • Reported By: Linda — Watauga Texas
C.A.R.S. Protection Plus
4431 William Penn Hwy Ste Murrysville, Pennsylvania USA

C.A.R.S. Protection Plus Refused to honor claim - adjustor told repair show design flaw. customer service says no prior repair not done properly Murrysville Pennsylvania

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Purchased used vehicle and purchased 3 year service protection.  First claim for a tow C.A.R.S. did not have a policy

for me - claimed denied, claimed dealership did not send in the money.  Second claim do not cover clutch repair - claim denied .  Third claim adjustor told the repair shop it was a design flaw.  I checked with Mitsubishi to see if there was a recall - no recall.  Called Customer Service, Diane told me no the report says apparently there was a previous repair and they (C.A.R.S.) decided the repair wasn't done properly.  I believe corporate decided "design flaw" may be a possible lawsuit. 

This report was posted on Ripoff Report on 12/18/2013 01:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cars-protection-plus/murrysville-pennsylvania-15668/cars-protection-plus-refused-to-honor-claim-adjustor-told-repair-show-design-flaw-1108043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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