ED Magedson – Founder
Cartridge World921 S. Rainbow Blvd Las Vegas, Nevada United States of America
First let me tell you that I have used this company before, and advised my coworker not to use them because their products were unreliable. Well, he didn't listen and bought $100.00 worth of cartridges (black) from them for me to use in my printer. Of course the first cartridge did not work because the printer kept telling me the ink was too low, and the second error message told me to replace with the right cartridge. The printer was unable to read the cartridge. I have an hp printer, and have never had a problem with cartridges except this place cartridge world. So, I took them back to get my money back and re buy them at office depot. Guess what? They only give store credit. Three of the cartridges that my printer did not recognize were full, and two others that were barley used were 3/4 full. The others were usable, but ran out of ink very fast. So, after getting my store credit, I ordered two original hp ink cartridges which gave me a balance owing $2.81. I was told I could pay this when I picked them up in two days.
When we go to get the new cartridges, the very rude workers told me the price went up while in transit from the manufacturer to the store (I guess) and now I owed $10.00 more dollars. The very rude customer service worker told me that the owner did not want to eat this cost so if I wanted them to pay up or don't come back again. What? I asked for my money back, and was told I could only have store credit. Don't use this company. Theie merchandise is faulty, printers do not recognize reconditioned cartridges, workers are very rude and nasty. I also found out that this company uses, and refills these cartridges over and over and over. Believe me when I tell you that a new hp ink cartridge lasts me about six months, and when you can get one of these pieces of garbage to work it only lasts a few weeks. A very big rip off. You don't save any money here, and the workers treat a customer like crap. You would think in this economy a company would bend over backwards to keep business. Not cartridge world. I don't see them staying in business very long, and I'm sure that I am not the only one who has received this terrible, rude, unprofessional service if you can call it that. Beware, and you have been warned. Lesson learned at my expense.
This report was posted on Ripoff Report on 03/22/2010 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cartridge-world/las-vegas-nevada-89145/cartridge-world-never-use-this-rip-off-company-beware-las-vegas-nevada-584078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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