Report: #1051607

Complaint Review: Casemachine

  • Submitted: Fri, May 17, 2013
  • Updated: Fri, May 17, 2013
  • Reported By: Digitalism Philippines — Quezon City Alabama
  • Casemachine
    19111 Collins Ave., #LPH1
    Sunny Isles Beach, Florida
    USA

Casemachine -Until now we haven't received any casings yet. We asked numerous times casemachine for the status of our order, they kept on telling us next week, same answer since March 8, 2013. We were also threaten if we complain that they will not give us the order. They also blocked us in Instagram so we cannot ask about our orders in their site. We just want to refund our money. $4k dollars is already a huge amount of money. We are just a start up company. We have all transactions with casemachine on PDF as well. Sunny Isles Beach Florida

Show customers why they should trust your business over your competitors...

-Until now we haven't received any casings yet. We asked numerous times casemachine for the status of our order, they kept on telling us next week, same answer since March 8, 2013. We were also threaten if we complain that they will not give us the order. They also blocked us in Instagram so we cannot ask about our orders in their site.  We just want to refund our money. $4k dollars is already a huge amount of money. We are just a start up company. We have all transactions with casemachine on PDF as well.

*They sent me a package of casings. The delivery address is also wrong because I indicated in the email that it will be delivered to an address in California but they sent it on my Philippine address. It says in the tracking it was delivered but until now I haven't received anything and we cannot get the details because USPS does not disclose such information. I cannot know for sure if they the package is really for me.

*CUSTOMER SERVICE IS VERY RUDE

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This report was posted on Ripoff Report on 05/17/2013 02:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/casemachine/sunny-isles-beach-florida-33160/casemachine-until-now-we-havent-received-any-casings-yet-we-asked-numerous-times-cas-1051607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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