CashCall CashCall reps: Rude, Harassing, obnoxious, unsympathetic Anaheim California

The Ex-Employee is mostly correct. However, if you start quoting the Fair Debt Collection Practices Act(FDCPA) to them they will just laugh. Because they are considered an Orignal Creditor, thus not subject to the FDCPA.

However, there is the CA equivalent of the FDCPA called the "California's Rosenthal Act". This extends the protections under the FDCPA to Original Creditors as well. Just remember that this does not make the debt go away, it just keeps them from contacting you about it.

Merie,

Here's the problem... in your contract it states that Cashcall can deduct payments from your bank account until the Cashcall account is caught up. If you are 2 months behind, they can deduct 2 payments, and believe me, they will try. If you are 3 months behind, they will try to deduct 3 payments, etc. It's in the contract that you e-signed. As well as their right to attempt to contact you on a daily basis, if this means they call your cell phone 20 times in a day... well, they call your cell phone 20 times in a day.

Now for the (moderately) good news. You DO have the right to have them stop from calling your cell phone simply by telling them this is costing you, Cashcall cannot get you to incur more debt by trying to pay this debt, meaning they can't call you collect, send you something C.O.D or call your cell phone if it costs you minutes.

You can also stop them from deducting payments from your bank account (EFT), AND you have the right to have them stop calling you at home, but both will take a little work on your part. You will need to send them a "Cease & Desist" letter.

Cashcall has the right to contact you at home until they receive a letter asking them to stop. By law, they then have to cease and desist all communication (phone calls, they can still write a letter unless you specifically ask them to stop that also.) In this letter, you can also request that they stop the EFT. Remember: they will NOT stop until they get this in writing.

One final note, after they receive the letter, they can contact you ONE MORE TIME to tell you they are not going to contact you, and to alert you that they WILL continue to collect on this loan by whatever means available to them. They cannot on that phone call try to collect from you, that is a violation of the FDCPA.

The best bet is to, of course, try to pay off this loan as quickly as possible. Those loans were meant to be a quick fix, not an extended financial arrangement. The interest you are being charged is ridiculous, but at this time legal. If you borrowed $10,000 and made every single payment on time, by the end of the 10 year loan you would pay Cashcall back in the vicinity of $40,000.

Good luck, I hope this helps.

You obviously don't know how it feels to deal with a predatory lender like Cashcall.
You have these people call you 20 times a day, double deducting your account, insulting your co workers and telling them all your personal information including threats. You have a representative threaten you over the phone and threaten to come to your work, and say racist things and let's see how you feel about JUST paying them back. If this company acted in a manner that was anywhere near human, they would get the consumers cooperation. Harrassing people is not going to get anything worked out in their favor. People tend to dislike when they are treated like a dog because they owe money. Most Americans owe money whether it is a mortgage or a car loan even credit cards and many with this housing market has filed for foreclosure. There are hundreds of people who are losing their homes, I doubt that these people are worried about paying Cashcall. I think they are worried about losing the roof over their head instead, so why don't you give people a break. After all, we all are debtors and if you are not in debt, you are one of the few Americans that don't have to deal with predatory lenders like Cashcall, but it doesn't mean you have to treat people who are going through this like we are a whole bunch of low lifes. I am a pillar of my community and support my family of 5. I pay all my debts and have paid off many loans even one with Cashcall, but I don't respond too easily to threats.

If you borrowed the money, it is your moral and legal obligation to re-pay it on time. CashCall did not quibble when lending you the money and you certainly were not so foolish as to not realize what their interest was at the time.

You are just plain lucky that they have not sicced the law on you and filed a large claim action in court.

Instead of writing to Ripoff Report, spend your time doing something worthwhile to get the money to repay your debt. Get a J-O-B or collect aluminium cans or something that will bring in money and REPAY your debt.