Report: #364538

Complaint Review: CashNet

  • Submitted: Tue, August 19, 2008
  • Updated: Thu, May 31, 2012
  • Reported By: North Highlands California
  • CashNet

CashNet, CashNet USA, Natalia, Jimmy Watson These people are a scam. A man and woman who both had very thick Indian accents tried to tell me their names were natalia and Jimmy Watson. Yea Right!!!!! Harrassing, unprofessional, wouldn't provide information I requested. Hung up on me after I called them out twice. SCAM!!! Chicago "Internet"


*UPDATE Employee: If anyone has questions on this topic, please call


*Consumer Comment: Did you respond to this rebuttal?

*UPDATE Employee: Please contact me

*Author of original report: (214) 254-3619 a Dallas Texas number

Show customers why they should trust your business over your competitors...

Oh my goodness! Where do I start? I am sitting at work right now, but I HAD to come online and file all the appropriate complaints. These people started calling me yesterday. The first call was at 7:30 am! A lady (with a thick Indian accent) named "Natalia" (yea right) called and left a message. My friend (whom I had listed in an online application as a reference) called me at 8:30 am to tell me the woman "Natalia" had called her and said I had been involved in criminal activity and that she needs to have me call them.

Then when I am at work I get a voicemail on my company phone from "Natalia" saying that I am facing charges for criminal activity, my IP address has been recorded, blah blah blah...and my friend will be charged as well (that's when they lost credibility in my eyes) and that she "wishes me luck" in handling this dispute. Needless to say I soon became very irate. However, I called her back at the number she provided (214) 254-3619. Natalia, in her thick eastern accent, began to provide me with a case number, and gave me a payback figure of $723.00.

Of course I disputed that, telling her if I had hundreds of dollars cash on hand that I never paid back I would know about it. Now I've read some other complaints on this company. Now I consider myself LUCKY because at the time I had applied for an online loan the funds never made it into my account. At the time I was very upset because it caused me inconvenience. The reason the funds never made it is because at the end of my account number, there is a code my bank requires third parties to include at the end of my account number in order to deposit or withdraw funds from my account.

I didn't know that. Therefore, the funds were never deposited and thankfully unable to be withdrawn as well. According to the folks over at Cashnet, I accepted a loan and never paid it back. I told them that I never received a loan in the first place so there is no way I am going to pay anything back. The lady asked if I would be able to prove that in a court of law and I told her hell yeah I could because there's no way in hell she could prove money was ever put into my account. We exchanged words. She hung up. I called her back stating that it was ironic she hung up on my when she was the one trying to hunt me down calling my associates AND employer! She said she'd look into the situation and call me later. She never did.

The next day (today) I decided to call back. This time I get a man with a thick Indian accent. If you want to know how I know it was Indian...let's just say I have plenty of friends and associates who are Indian so I am very comfortable making this assertion. I tell him about the conversation with Natalia and how rude and unprofessional she was. This guy started out much better than her...but would soon follow the same path. I begin questioning him. He tells me they work for a legal department and is the manager. Natalia is out in the field today.

He provides me with my bank account info (the incomplete number I mentioned earlier) and says funds were deposited in my account. he would not provide me with any dates of deposit. He said I should know what the date it. i told him there is no way for me to track any date because no monies were ever deposited! He tells me he cant give me the info. Circular reasoning...and a bunch of BS later...I ask for his name. He tells me his name is Jimmy Watson. I'm sorry...but I just couldn't help myself. I told him that it seems like they had a bunch of bogus names over there.

He asked me what I was trying to say and I told him that he has a very distinct Indian accent and that I highly doubt that their names are Natalia and Jimmy Watson. LOL. This upset him. He told me he was getting off the phone now and will be forwarding my case on to the legal department for further action (I dare him). It's not like I was making fun of his accent....NO I am half asian for crying out loud.

I was letting this scammer know that he is obviously not who he claims he is. Needless to say I had to go online and investigate if my suspicions were true about this company. Eureka! Gold mine. Look at all these complaints. I am disgusted. I am planning on making formal complaints now to the BBB in CA and whomever else needs to know. If there is anyone out there involved in any legal battles or unfair collecting procedures with this company and needs someone to testify or give a statement...please contact me.

North Highlands, California
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This report was posted on Ripoff Report on 08/19/2008 11:07 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Shawn M. Abate - (United States of America)

i too was also contacted by them and went through the same ruck a romew so i desided to play into there game and call them back the number they called from this time was 707 508-4204 it was answered by a guy of indian decent who indentified himself as Mike Clark and said that he worked for a collection department, to make a long story short when i asked him to give me my account details he wound,nt and suggested i get a lawyer. when i called him out on this and told him i thought it was a scam he told me to kiss his A@# and that ha ha he just got over on me and that there have been several complaints lodged against him and that the fbi couldnt touch him he would pay his $10,000 fine and be out of jail doing the same thing to people tomorow. i hope and pray to GOD they catch this A@#HOLE. do not send this man or woman any money, THIS IS A SCAM. REPORT THEM. 
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#2 UPDATE Employee

If anyone has questions on this topic, please call

AUTHOR: Cnu Qa - (U.S.A.)

Hello everyone,

My name is Ryan, Quality Assurance Manager at CashNetUSA. I have only received 1 email so far and I did respond to that email to contact me. I never received a reply.

I just wanted to let everyone know that there is a fraudulent company out there that is pretending to be a collection agency. They try to scare you into paying by threatening legal action. This company is NOT CASHNETUSA or any other payday loan company.

If anyone receives a call similar to the situation in the post, and is or was a CashNetUSA customer, please call our fraud hotline at 866.254.3581. We need your help tracking down this company and need any information that can be provided.

This fraudulent company has been featured in the news and state agencies are having a difficult time tracking this company down.

Anyone that has any questions on CashNetUSA or payday loans in general, feel free to contact me at my email address.
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#3 Consumer Comment


AUTHOR: Laurie - (U.S.A.)

They are not collecting a legal debt -They are not even a collection agency

they are trying to scare you into sending them money THEY ARE THIEVES - PLAIN AND SIMPLE - they seem to be changing the Company names they are using but the scam is the same. Most likely because all the others company names they have used in the past have been posted all over the internet and news

Fake Debt Collectors Terrorizing Consumers
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#4 Consumer Comment

Did you respond to this rebuttal?

AUTHOR: Ruth - (U.S.A.)


I was also a victim of this company and recieved a very similar rebuttal from "Ryan". Have you responded to the one here? I sent a very limited email to this feedback address. Basically I just copied and pasted the rebuttal. I know that it was most likely foolish and wishful thinking. I just wondered if you had responded or what further steps you have taken that perhaps worked for you.

thank you
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#5 UPDATE Employee

Please contact me

AUTHOR: Cnu Qa - (U.S.A.)


My name is Ryan and I am a Quality Assurance Manager at CashNetUSA. One of my duties is to make sure our customers are being handled in a proper manner. I read over your message and wanted to reach out to you. I cannot tell from your post if all of this happened at CashNetUSA. If so, please respond to me. You can leave a rebuttal in your post or send an email to

If this wasn't an incident with CashNetUSA, you can still respond. I am familar with Payday loans and may be able to help.
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#6 Author of original report

(214) 254-3619 a Dallas Texas number

AUTHOR: Misstiza - (U.S.A.)

I just looked up the number and found out this area code is in Texas. I live in Sacramento, CA. These people obviously have caller ID because now they don't want to answer my call. When I called them earlier this morning and spoke to "Jimmy" it seemed like I was calling a residence. He said that his associate "Natalia" was out of the "office" yet I heard TV in the background. I wonder what is going on here? With so many complaints how is this company still running? Is it possible some employees are running a side scam? Isn't there a way scammers can reroute phone numbers? I'm just confused because it seems like there are enough complaints to do something about this company. Yet, if they are still in business it makes me wonder if there are certain employees who are doing funny business. I don't know...any commentary would be greatly appreciated. Thanks.
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