Complaint Review: Castle Dental Hixson, TN - Hixson Tennessee
- Castle Dental Hixson, TN 5756 Highway 153, Ste 128 Hixson, Tennessee USA
- Phone: 423-875-9374
- Web:
- Category: Consumer Services
Castle Dental Hixson, TN Tried to sell me $1,800 worth of procedures and would not do a cleaning unless I agreed to extra chgs. Hixson Tennessee
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On Feb 13, 2017, I went for my first dental appointment with Castle Dental to have my teeth cleaned. My last cleaning was in Aug 2016. The reason for changing dentists was a forced change in insurance coverage.
From the information published for my dental plan, a cleaning was $15 copay for my part. I went to the appointment and the staff took xrays (they said because of first time visit) which was OK. They then had me to wait while they worked up what they called my chart. After approx 40 minutes, an employee came in and showed me a list of procedured that they said needed to be done. I explained that I had had cleanimgs every 6 months for at least 15 years and none of the items they listed were ever mentioned to me that they had to be done. I than rejected any additional procedured and asked for the cleaning which is what I came for. The office than refused to do a cleaning unless I also agreed to have all of the extra work they listed preformed. I asked again two additional times if they were refusing to clean my teeth and was told yes.
I than left their office (and paid the copay even though I did not receive any service).. I will not be returning to any HMO dentist office again!!!
This report was posted on Ripoff Report on 03/07/2017 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/castle-dental-hixson-tn/hixson-tennessee-37415/castle-dental-hixson-tn-tried-to-sell-me-1800-worth-of-procedures-and-would-not-do-a-c-1360312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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