• Report: #719116
Complaint Review:


  • Submitted: Mon, April 18, 2011
  • Updated: Mon, June 20, 2011

  • Reported By: jean — olmsted falls Ohio United States of America
595 EML AVE TALLMADGE, Ohio United States of America


*Author of original report: CASTLE ROCK BULLDOGS OR PIG IN A POKE????


*General Comment: Next time adopt from a shelter



*Author of original report: DO YOU WANT TO BUY FROM THE BREEDER OR SOME other GUYS PUPPIES???

*Author of original report: Thou shalt not Steal

*REBUTTAL Owner of company: Our side of the story

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

This is the letter I sent to:
Castle Rock Bullies
595 Elm Ave.
Tallmadge, Oh.
Sept. 2, 2010
Melissa & Robert Riley,

I am offering you one last opportunity to do the right thing in regards to the puppy you sold me.  If you do not respond within 3 days I fully intend to file a complaint with the County of Summit, Office of Consumer Affairs in Akron, Oh.

Here are the issues for which I am requesting a full refund of $2500.00 which I paid you for the puppy plus the $100.00 in vet bills which you insisted upon because you refused to accept the diagnosis from my vet.

AKC papers are not properly signed.  I did not receive directly from David Yoder a puppy.  I bought the puppy from you, Castle Rock Bullies.  You failed to acquire a Supplemental Transfer when you either purchased this puppy from a puppy auction or purchased it from David Yoder, who sold it at a puppy auction or, you are a puppy broker.  Regardless, the AKC papers do not reflect the person from whom I thought I was dealing with, namely Castle Rock Bullies.

You failed to live up to your first paragraph of your Bulldogs Guarantee Castle Rock Bullies Health Guarantee/Contract

     All bulldogs bred and sold by CRB are accompanied by an accurate, up-to-date medical history.  Dogs are checked by a veterinarian prior to delivery or shipping and are guaranteed to be sound and in good health at this time.
This must not have been done, as you were unable to show us a vets exam sheet or a receipt for a vet visit for this puppy.  Had one been done this very obvious heart murmur, ear mite and coccidian condition, which was easily diagnosed by my vet and also by another vet of your choice, would have been a clear sign to a reputable, honest, breeder that this puppy should never have been sold without making full disclosure and certainly the price adjusted. It is unconscionable that you would knowingly sell an unhealthy puppy to a client and make them pay for extra vet exams to prove that the puppy you sold them was not healthy at the time of sale, not to mention the emotional distress of getting attached to a puppy and then you refuse to make a refund, expecting me to trust you and purchase another puppy from you, after the very unprofessional way you dealt with this entire issue.

Then the worst issue is that you are going to allow this puppy to go back to the puppy mill/auction with not a second thought.  You admitted that this puppy was purchased or brokered to you, from David Yoder in Millersburg, Oh. who has been selling dogs at puppy auction (puppy mills) in Holmes County since, as far as I was able to confirm on the internet, 2006.  He is on a list compiled by the investigation done by CAPS in their crackdown on Amish Puppy Mills in Ohio. When I asked you what would happen to the puppy because I knew two people who were willing to purchase this puppy for a nominal fee, even with all of the conditions it has, neuter and love it for as long as it had to live, you said it would go back to David Yoder and you didnt care what he did with it, you didnt want to know, that it was none of your business.  WELL, when you sold it to me as a healthy puppy for $2500.00 under the guise of it being the same as buying one of  CRB puppies, YOU made it your business and mine.  You also stated that he would probably put it through the puppy auction again and that was fine with you. 

Again, not what a reputable, conscientious breeder would do, but then they wouldnt have bought one from a puppy mill, auction in the first place. I then filed a claim with Consumer Affairs, CRB agreed to pay $2500.00 on 12/20/2010.  Date came and went, no money. Then filed a Small Claims suit against these people only to find that there are many people on line ahead of me.  This seems to be a way of life for them.  Go to www.sccjis.com, click public search, agree, all agencies, all case types, you will be amazed. You will also see my case filed 1/27/2011. #2011CVI100405.  I won my case, but will have to add my name to the list of liens to get my money back.  Don't let this happen to you.  Refuse to sign ANY agreement FROM ANY BREEDER that WILL NOT refund your money if  on your initial visit to the vet he says  it has a "genetic" (life threating) problem. Why should you have to pay 2 vets to prove they sold you a SICK dog and then be forced, because they won't refund your money, to get another dog from them.  The inital vet check should be to prove you have a healthy dog. If you are breeding properly you should not have a problem with that because you should not BE BREEDING unhealthy dogs. 

Remember they want to sell as many dogs as they can you only want one, make sure you don't get ripped off like I did. Melissa will tell you they only have a couple of dogs from a friend they are trying to help. Ask to see the parents, both mother & father. Ask the weight of the parents, ask where you can see the parents. You won't be able to because their friend is Amish and has no phone and dosen't like to deal with people. Ask yourself, is this who I want to buy a dog from??? So many of the pups on their site are NOT bred by them. I have watched their site they listed over 40 puppies and sold $60,000 worth from Jan 1, to Feb 23, 2011.  But they have no funds available in the bank....to pay the liens of other people the have ripped off.  STOP SIGNING THESE ONE WAY CONTRACTS or you will be taking your chances.

This report was posted on Ripoff Report on 04/18/2011 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/castle-rock-bulldogs/tallmadge-ohio-/castle-rock-bulldogs-melissa-robert-riley-do-not-buy-puppies-from-them-sold-sick-illegal-719116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on CASTLE ROCK BULLDOGS

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
6Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report


AUTHOR: jean brokate - (United States of America)

Relationship: *UPDATE by author
Report: Just a reminder to anyone buying an English Bulldog from Castle Rock Bulldogs, Tallmadge, Ohio or any other breeder/kennel.  The pictures on Castle Rock Bulldogs of there so called puppies have been on there for a long time, these puppies must be 6 months old by now.  Please ask all the right questions before you give these people any money.  How old is the puppy now, not when the picture was taken.  Who and where was the puppy bred? Is Castle Rock the breeder or some other guy you will never get to talk to?  You don't want this puppy if you can't see and or speak to the breeder and see what kind of conditions your puppy was raised in. Who is listed as the breeder on the AKC papers?  If not Castle Rock, you don't want to buy this puppy because they don't own it and are brokering for someone that should NOT be breeding dogs.  Don't bother to ask about the health guarantee it dosen't cover anything unless your puppy dies or you can prove it had a congenital life condition and trust me they won't tell you if it did.  You will have to fall in love with this puppy and raise it and then one day it will become very sick and they will tell you to bring it or the body back with all of the proof that you will have to pay for and they WILL JUST REPLACE IT!  JUST REPLACE IT, IT'S THAT EASY,  to them.  Will they replace your heart too? Forget about the money you paid them and spent on vets. 

Please heed this advise.  I have gone throught this with these people and am out $3000.00 and I have no puppy because I refused to be forced to take a REPLACEMENT from a breeder I no longer trusted.  They should be in jail, and not be allowed to continue to bilke people.  But the law allows "Puppy Mills" in Ohio.  Only by being a conscientious consumer can you help 'STOP' unscrupulos breeders.

Respond to this report!
What's this?

#2 Author of original report


AUTHOR: jean brokate - (United States of America)

I am pleased to see that I am making some (very little) but some difference with the on going complaint with Castle Rock Bulldogs, Tallmadge, Ohio.  Now they are stating that the puppies are standard bulldogs.  BUT! That's all you get folks, They are also stating in the few cases who the parents are, but only if they know who the parents are because they bred them.  The puppies that DO NOT belong or have NOT been bred by them, well they don't list them or tell you anything about them, BECAUSE THEY DON'T HAVE THAT INFORMATION!!!! If they did not breed them, you DO NOT want to buy them.  The AKC papers are not legit, they are brokers for other god knows who breeders. Same as a puppy mill. Remember, if Castle Rock Bulldogs is not listed as the breeder on the AKC papers, then that dog does not belong to them and they are brokering for some unknow breeder.  Is this really the dog you want to purchase. Please be aware of what and from whom you are purchasing the precious puppy that you will be responsible for. Read that contract, it DOES NOT protect you, it protects them from being responsible after you give them your money.
Respond to this report!
What's this?

#3 General Comment

Next time adopt from a shelter

AUTHOR: voiceofreason - (United States of America)

We've no sympathy for anyone ripped off by animal breeders. Dogs and cats should be adopted from shelters. Most pet purchases from breeders are by selfish people "who want what they want" as though a pet were a toy. I can understand using breeders only for professional purposes, where specialty animals are required, or highly recommended. Meanwhile millions of dogs, cats and other common pets languish and die in shelters because someone wanted a foo foo s**+ s**+ pure breed toy dog or cat.
Respond to this report!
What's this?

#4 Author of original report


AUTHOR: jean brokate - (United States of America)

Castle Rock Bulldogs has just listed a bunch of puppies on their site again.  This time they didn't even bother to say who's puppies they are, Daivd Yoder, the puppymill guy, or "Wayne", the other guy. There is no information as to whether they are AKC, mini, standard, how old, who the parents are, nothing at all.  Just how much they want. You are buying a pig in a poke if you purchase any of these puppies.  Read their contract before you give them any money, their contract only protects them so that they are not responsible for ANYTHING once they have your money.  You would not purchase any other large money item that had that kind of contract. You wouldn't, so WHY would you do that with a living, breathing puppy that you hopefully will have in your family for many years.  You and your puppy deserve better than that worthless piece of paper they call a contract.  Please consider this before you decide to buy one from them or anyone else for that matter.

Please help STOP PUPPY MILLS in Ohio.
Respond to this report!
What's this?

#5 Author of original report


AUTHOR: jean brokate - (United States of America)

Castle Rock Bulldogs has just listed a bunch of puppies on their site again.  This time they didn't even bother to say who's puppies they are, Daivd Yoder, the puppymill guy, or "Wayne", the other guy. There is no information as to whether they are AKC, mini, standard, how old, who the parents are, nothing at all.  Just how much they want. You are buying a pig in a poke if you purchase any of these puppies.  Read their contract before you give them any money, their contract only protects them so that they are not responsible for ANYTHING once they have your money.  You would not purchase any other large money item that had that kind of contract. You wouldn't, so WHY would you do that with a living, breathing puppy that you hopefully will have in your family for many years.  You and your puppy deserve better than that worthless piece of paper they call a contract.  Please consider this before you decide to buy one from them or anyone else for that matter.

Please help STOP PUPPY MILLS in Ohio.
Respond to this report!
What's this?

#6 Author of original report


AUTHOR: jean brokate - (United States of America)

CASTLE ROCK BULLDOGS is still listing puppies, that OTHER people breed, on their site.  But they must be wonderful cause they are from "Wayne" not the Puppymiller guy anymore. STOP!  Not if you can't see the parents, where they were bred, how they were cared for, vet reports etc. There is no information as to weight, mini or standard  What's the weight of the parents, color?  These puppies aren't 8 weeks old which is an AKC regulation, but they have been taken from the mother already, missing that important last few weeks of learning they get from her. Check the AKC papers to see whose name is the breeder and seller, if it isn't CASTLE ROCK BULLDOGS, then the papers ARE NOT LEGAL. They might look great on the outside, but let me tell you there is so much that could be wrong on the inside that you can't see.  I could not see the 'HEART MURMUR" on the poor little thing they sold me. Read the first and second part of my complaint and remember "BUYER BEWARE" Read that contract and you will see they really don't cover anything once they have your money. All they will do is replace the puppy you fell in love with, with another one and they have pleanty of thoses.  All of the expenses of them selling you a SICK puppy will be yours, vet bills, x-rays, autopsies to prove they sold you a SICK puppy, all the heartache will be yours, all the trouble of getting the info "THEY " require will be yours and all the expense of returning THEIR SICK puppy, WILL BE YOURS, and you don't have a choice, because their contract protects ONLY THEM, not you or your puppy. So you are forced to take another questionable puppy or lose all your money. Don't trust their story of being vet checked either, remember, they said mine was checked by their vet too.  Why should you have to bare all the expense, when it was CASTLE ROCK BULLDOGS  that bred or sold someones sick puppy???  You would not stand for that if it was anything else you were buying. Remember they want to sell that puppy, so stand up for what is at least fair to you and the puppy. It's their contract, they wrote it, so they can and should change it.
Respond to this report!
What's this?

#7 Author of original report

Thou shalt not Steal

AUTHOR: jean brokate - (United States of America)

Castle Rock Bulldogs, Melissa & Robert Riley

Yes there are 10 and you blasphemously abused 8, 9 & 10 and no doubt others as well to obtain your ill gotten gains.


In the early part of Oct. 2009 we made the trip down to see your establishment and yes we were impressed and that is how we got suckered in, you were all sweetness and nice and so on 10/14/2009 I did indeed send you $500.00 as a deposit for your 1st available miniature, female, AKC English Bulldog puppy.  I did not specify brindle.  At that time that would have been my last choice.  I dont particularly favor the brindle.  You did not explain that I would have to pick out the puppy I wanted from your dogs ahead of time, as you told me you would let me know when one was available. Minis were not all that common. I kept waiting.  You also told me people were waiting for over a year for one of your puppies and I believed you.  I kept watching your web site but it was so difficult because you didnt put the weights (which was most important to me) of your breeding line, you didnt even state if they were standard or mini.  Even the pictures of the puppies had no description, not even if they were male or female. Most time you could tell by the name but not all the time. Then when I would call, getting information from you was almost impossible.  You could not tell me who the sire was, how much he weighted, he wasnt available to be seen, you didnt have a picture,  little did I know that was because you were using a sire from your quote friend the Amish guy, with no telephone and doesnt like to deal with people.  I wanted a puppy and I wanted it now, not a year or two from now,  proving you are lying once again as to the fact that nothing suited me,  I went ahead and purchased a beautiful miniature AKC English Bulldog from another breeder, leaving my deposit with you because I wanted 2 dogs that could grow up together.  When a year had gone by and I still didnt have a dog from you I made the rash mistake of considering one of your friends dogs.  I was tired of waiting and my puppy was growing up alone.  You lied to me again and said that it was a friend of your husbands he was trying to help out with 3 pups he had to sell.  Trust me the only one these people are helping out are themselves. And YES, it is the same Amish, Puppy Auction, Puppymiller, David Yoder, from Millersburg, Oh. You keep slipping his puppies in with yours and unsuspecting people who just want to get a puppy to love, are buying them not knowing what they are getting, because you are so nice and helpful,  TILL YOU GET THEIR MONEY.


The face you show to the public is not that of a puppy mill but, your other face is that of a lying, unprofessional, unethical, unscrupulous breeder.  All one has to do is look at your web site and they can add, last time I checked you had 19 female and 10 males.  Last I checked you had NOT renewed your license, you had NOT purchased tags, and I can and WILL prove that you are misusing the AKC papers.  Attached is a copy of the AKC papers they wanted back so badly, so they could resell that sick puppy for more money as an AKC reg. puppy or to use the papers for some other dog entirely.  Note the name on the papers is: David Yoder, Millersburg,Oh.  NOT Castle Rock Bulldogs or Robert or Melissa Riley, another lie. 


I will not go on defending what I said what she says I said regarding the fact that almost a year had gone by and I did not have a puppy from them, but they still had $500.00 of my money which was money they were using without interest for almost a year.  Fast forward, to the sick puppy I did get.


You are quick to point out that I made a binding agreement.  Lets talk about that agreement.  You were not under any obligation to transfer my deposit but you are greedy so in addition to your own puppies that you breed, you are selling Yoders puppies and the more you sell the more you make.  You knew full well about the other breeder, you sell his puppies and have since 2009 when I first had the misfortune to deal with you.  When you told me KIKI had no females, YOU suggested I take a look at your FRIENDS puppies which would be on YOUR web site on Monday, I still have the email.  I said I would take a look at them and came down to do just that.  So excuse me for taking 2 hours of your precious time to spend $2500.00 to purchase a living, breathing puppy from you that was suppose to become a member of my family, you should have told me you had to go to the hospital before I drove the 40 miles to your home. I notice you made sure you stayed long enough for me to go to the bank and get you cash and purchase the puppy before you  left, which you could have gone at any time and let your husband take care of it. Once you had the $$$$ you left and your husband told us you had to go to the hospital.  I had a difficult time choosing because of the 3 puppies I was shown, one had a tail pointing up, which is not acceptable AKC, the other ones ears were standing straight up, again not acceptable for a $2500.00 purebred puppy.  Somewhere in the puppymill line something wasnt right.  The 3rd puppy was the best of the 3 and even though I wanted a brindle at this point because my other bulldog is Fawn/White I took the Fawn/White that you had because I could not see any defects.  Sadly you cannot see a HEART MURMUR.


This puppy is from the same breeder as your KIKI which is the sister to the one I purchased which means anyone that purchases one of your puppies from KIKI is at risk too because she came from the same Amish Breeder.  You breached your contract by selling a puppy with illegal AKC paper, and no health check.  You had no idea she has ear mites, what kind of breeder are you?  What kind of vet did you take her to, that didnt see ear mites?  OH yes,

Coccidian is easily taken care of and should have been if you took the puppy to a vet it would have been discovered but you didnt bother and so on the day you sold me that puppy  was NOT when you should have looked at the ears and given drops, that should have been done the day you got it so it would not infect your whole line, and shame on you for using your sick family member as an excuse.  The puppy, you claim was only at your home for a short time, so the irresponsible breeder that sold it to you didnt do a health check either.  Guess not. Just to clear the air the ear mites and the Coccidian were not the deal breaker but, the HEART MURMUR sure as hell was.  You COMPLETELY forgot to address that in your rebuttal.  


I did not come to your kennel intending to purchase that day, I came to look at them and as most people do, didnt want to go home without one and no I did not have $2000.00 in my pocket so I hurried to the back in town and got the money, I know this was about 4:00 because I was concerned they would be closed.  See people, they are still acting nice at this point.  So she neglected her sick family to stay and make sure the sale was made and the money in hand.


I came back from the bank around 4:30 and gave them the money, they gave me an envelope that had the AKC papers,  the so called contract, which I signed the last page ONLY which stated that I would not turn the dog over to a shelter if I no longer wanted it.  I totally admit that I did not read the contract, they were nice people, so I thought, I was buying a puppy, it was adorable, I just wanted to get it home and start loving it.  The next day which was Tuesday I called my vet and was told he was out of town till Friday and the first available open appointment was 1:00 which I took, not even thinking of the 72 hour business, 72 hours would have been Thursday evening after the vet was closed, my appt was Fri. 1:00, we are talking a few hours here, a HEART MURMUR, ear mites and Coccidian is not a deal breaker to Castle Rock Bulldogs,  but a few hours taking that puppy to the vet is.  According to AKC you can not sell a puppy until it is 8 weeks old.  If you really want to nit pick, you sold it to me a full 24 hrs. before, it was 8 weeks old.  I never mentioned it because it is so childish just like the 72 hr. issue.


The day I took it to your specialist and the diagnosis of my vet was confirmed by your vet. I called and told you I was bringing the puppy back the next day.  Now the other UGLY face starts to immerge.  Not only were you going to send the puppy back to the Auction Breeder, David Yoder, your husband said he didnt care what happened to it, it was none of his business.  As we tried to resolve the matter it just got uglier and uglier.  Bottom line was you wanted me to leave the puppy with you, give you back the AKC papers and you would keep not just the $500.00 deposit, but the entire $2500.00 until you could replace it.  Even if I were to consider that, I am not a fool, so I asked for a receipt, you refused, WE called the police and they made you give us a receipt, which said Received 1 english bulldog puppy  $2500.00 towards puppy of choice. At this point I would not buy a puppy or anything else from you, and your ONE WAY CONTRACT is worded to do just that.  Force people to do business with you once you have their money because your contract says so.  How very Christian of you.  We left, you called and said you would send me $2000.00 because you didnt have the money right then and asked for my address.  Ten minutes later, you called again and said if we came back you would give me the refund, all of a sudden you had the money, we drove all the way back and you LIED again because what you wanted was for us to sign a receipt saying that we accepted $2000.00 not $2500.00 in full payment and that you wanted the AKC papers which I refused to give you before I had my money back.  When we refused to do that your husband tried to pull the papers out of my hand.  He became abusive and stood in front of my car, refusing to let us leave the property.  I have a picture of him doing that while he is verbally abusing my son.  WE had to call the police again, and this time filed charges against your husband.  This whole unprofessional episode was caused by your callous, insensitivity and greed for money, the puppy and I are the victims here. It has cost me close to $3000.00 and I have nothing to show for it. 


Your children, another LIE, were not even there as we were outside in the yard. You were inside most of the time preening yourself you only came outside to give orders to your husband, so you must have allowed your children to watch your husband make a fool of himself. Judging by what I saw of the two of you, I am sure they have seen a whole lot more than any child should.


The bottom line--------------I won my case in Small Claims Court against Castle Rock Bulldogs, Melissa & Robert Riley.  That should tell you Who the liar is.


1st   picture -  Nov. 2, 2009       At the airport picking up my first puppy.  Fawn & White

2nd  picture - Aug. 19, 2010      Puppy with the awful Heart Murmur.  Also Fawn & White

3rd  picture - Sept. 30, 2010      My 2nd puppy Brindle with my 1st puppy almost 1 year later


Gratefully  neither one is from Castle Rock Bulldogs so they are both healthy.

Respond to this report!
What's this?

#8 REBUTTAL Owner of company

Our side of the story

AUTHOR: BulldogLady - (United States of America)

Dear Jean, there are 10 commandments, the 9th one states the following; Exodus 20:16
"Thou shalt not bear false witness against thy neighbour."

Jean Brokate contacted me about purchasing a future puppy...she and her son came to our
home and met all of our bulldogs, and visited our inside dogs and our kennel areas, she
stated that she was impressed, that our dogs looked wonderful, and that they were very happy, beautiful, sweet, and healthy dogs. She tried to purchase my puppy "Jezebel" on
the spot, and was very persistant even though I explained to her that my husband had
driven half-way across the country to get her for me, and she was not for sale.

She saw the litter of puppies that I had available at that time, and showed an interest in
my girl puppies, I explained to her that she had said that she wanted first and foremost,
for her new puppy to be small, and that the puppies she was looking at were from two of
my larger bulldogs, and that they would not fit what she was looking for.

We said goodbye, and within a week she sent her $500.00 deposit, and stated that she
was impressed with my honesty, and that she was very excited to get one of my puppies.
After approximately 6 months, Jean Brokate became a common topic in our home. I
personally regretted ever agreeing to sell her a puppy at all, as I spent many hours
sending her pictures of available puppies that she declined over and over and over again...

In a note attached to her deposit, she stated that her deposit was for THE NEXT AVAILABLE "mini" or "small" brindle female (we still have the note as proof)...She said
that by no means was she "picky," markings were unimportant to her, her only
requirement was that it was small, brindle, and a female. I did however continue to call
her, and direct her to my puppies' page showing her puppies from all of our litters, that
were many, although she has stated to some that we never had "any litters" but to others
she stated that we had "over 30 litters" and that we were a "puppy mill"

By no means are we a "puppy mill" as it is just my husband and I that take care of our
dogs, there is no way that we could house, feed, clean up after, and groom that many
dogs. We are AKC inspected and compliant, Our dogs are very loved by us, we are proud
of our breeding program, and our dogs are shown at AKC shows. I have all email correspondence saved, and can show that she is an incredibly dishonest person. At one
point Jean Brokate contacted me, and stated that she wanted "first pick" out of my
upcoming litter, I explained that just because she had declined puppies over and over
again, that did not entitle her to "first pick" out of any and all of my litters, as I had
people that put down a deposit for specific litters exclusively, and she said she only
wanted a "small and brindle" female. (the NEXT one actually)

She acted annoyed, and said that she didn't want to wait any longer...I was
flabbergasted! I said, "Jean, I have had so many puppies that you declined, if you wanted
one quickly, and you're not "picky" why didn't you choose one of them?" She said that
none of them were what she wanted, then she asked about Kiki's litter. I told her that Kiki
had only given birth to two boys, and that they were both sold, she was not pleased... I
was shocked, as Kiki and Master Chief are neither one brindle, and would not be having
brindle puppies....well, at that time she was angry that she did not get a Kiki puppy, EVEN THOUGH they were not brindle and were males! She decided that because she placed a deposit for the NEXT AVAILABLE SMALL BRINDLE FEMALE, that she would actually be in
the 1st pick position for any and all upcoming litters!

We would not do that, we would have never accepted her deposit under those conditions.
When someone places a deposit on "Tinkerbell and Riggs 1st pick" that is exactly what
they get. They have the option of passing on the litter and waiting for other puppies, but
they don't then cut in line over other people on other litters! And we wouldn't tell
someone that had reserved a puppy months in advance for a very specific set of parents,
that since this lady who SAID she was making a deposit on the NEXT AVAILABLE SMALL BRINDLE FEMALE and had actually reneged, that they were no longer 1st in line for the
litter they made their' deposit on! That is not fair at all, I was under the impression that
after I accepted her deposit for THE NEXT AVAILABLE SMALL BRINDLE FEMALE, that the 
NEXT AVAILABLE SMALL BRINDLE FEMALE would be going to her! But it didn't...
and then the next litter came...and it didn't either...and so on and so on....

Rather than dealing with her attempts at bullying and bludgeoning other clients out of line,
I informed her that the breeder that I purchased Kiki from had just bred his dogs again,
and that Kiki's sisters were available. Honestly I just wanted her off of my waiting list
because she was so incredibly difficult to work with.

When she placed her deposit, she had made a binding agreement with me, just as I had
with her, to purchase one of MY puppies, actually the NEXT SMALL BRINDLE FEMALE!
I was under NO OBLIGATION to transfer her deposit to another breeder's puppy! I was
simply trying to appease her! I was willing to let her out of our agreement to purchase
one of MY puppies for $2,000.00, to $2,500.00 and instead purchase another breeder's puppy that I knew about. 

This is where we were at when Kiki had given birth to the two boys, I told her about
Kiki's sisters in an email, she knew that they were not puppies that I bred. So, she
emailed me back and stated that she would not be opposed to purchasing one of them.
So, the day finally came that she was ready to pick a puppy, we had approximately 7
puppies over 7 weeks old, and 7 puppies that were younger, that would be ready to go
in a very short time. I believe the amount of females was in fact 9 or 10 in total.

She said that she loved the puppies, they were all playing out in the puppy play pens as
it was a very warm day. I say that because she actually has told people that "we didn't
even invite her in" and she was offended, however on her previous visit we were inside,
and I certainly didn't feel it was necessary to bring all the puppies in the hose insted of
outside getting fresh air. She spent at least 2 and a half hours at my home, I eventually
had to leave her, and her son, there with my husband because I was late to take my
mother to see my father, who had just had a stroke during a triple bi-pass surgery! She
knew that I was pressed for time, but showed complete disregard for my family.

I couldn't wait any longer because she was having such a difficult time choosing between
the puppies. At the time she said it was because they were all "so beautiful" but now she
says they all "looked bad" These puppies we are talking about were very nice. The
grandsire was one of THE TOP bulldog studs in the COUNTRY, and 5 of the girls were out
of an imported female from Hungry, 35 lbs. that had international champion bloodlines including some of the most famous bulldogs in the world, I'm not exaggerating, their
videos can be seen on youtube., we are talking gorgeous here.

She really wanted the brindle ones, but eventually decided on the red and white Kiki
sister, instead of the brindle ones that were out of my own litter. Because I left to go to
the hospital, I was rushing to see my very critical father, I did not check her ears as I
normally would, the puppy was only at my home for a very short time, I had no idea that
she had ear mites, I would have put the drops on her that we have here just in case,
and it would have been easily dealt with! Coccidian is an internal parasite similar to
worms, and could also very easily and simply been dealt with by giving albon tablets
that completely cures it. Certainly not a reason to make a big deal, I myself have
purchased several puppies before that had coccidian, or worms...it should not be a
deal breaker by any means.

She forgot to bring cash and had to leave to go get money because we do not accept
checks unless they are sent 2 weeks in advance and have time to clear which I explained
to her, and it is clearly posted on my website, with my guarantee, that she also read that explains that we give REPLACEMENT PUPPIES, no cash refunds, I also told her that,
and she said that was fine.

Mrs. Brokate was instructed to take the puppy to the vet within 3 business days,
which (SURPRISE) she failed to do. When she did take the puppy to her vet, she was
informed that the puppy had a heart murmur. She called me and informed me. I told her
All of the puppies that were so difficult for her to choose from were still available!
And the young ones were now old enough to go as well!

Mrs. Brokate stated to the Consumer Affairs Dept. in her complaint that I did indeed tell
her to bring the puppy back immediately, however she now has decided to say that I
made her go to the other vet and pay the bill, this is another attempt by Mrs. Brokate to
make me look like a bad person, and it is another example of her SLANDERING. I also
have all of the report here showing that this is true.

About the young litter I had....It was the nicest litter that I had ever produced at that
time, the mother was sired by the top specialty winning bulldog in history, (The one that
got BEST OF BREED AT THE WESTMINSTER DOG SHOW 3 YEARS IN A ROW, that could be seen on ANIMAL PLANET) and the father was my $3,000.00 show dog that is pointed
toward his AKC Championship! The little girl out of the litter was very small and brindle,
we are talking exactly what she SAID she wanted in the first place!

BUT Mrs. Brokate did not want to bring the puppy back. I told her I felt horrible about the
situation, and I sympathized with her. I said that there were times that less experienced
vets have actually misdiagnosed puppies, heart murmurs in particular, and that I would
take her right up to my vet, whom is the top bulldog vet around...(possibly in the United States) She said "no"...That SHE HERSELF would take the puppy to my bulldog specialist.
(this is all documented in our consumer affairs case) I had truly hoped that the diagnosis would come back differently, mainly for the poor pup, but also for Mrs. Brokate, whom
even though was difficult to deal with, I also knew from when we spoke that she was extremely attached to the puppy already, and I have also felt the heartbreak before
myself in the past about a puppy, and didn't wish that feeling upon anyone.

I was frustrated but not surprised when they came to exchange the puppy for the other
puppy, her and her son were extremely argumentative. They were clearly wanting
to start trouble, and were accusing and pointing fingers. I explained that I felt that they
should just leave right then, and come back when they were ready to choose the new
puppy, as I was not in the least bit interested in, and would not partake in, hollering and foolishness in front of my children, that was not helping the situation at all in the least!

Her son didn't like that suggestion at all, he said that they wanted a cash refund
immediately, he said that his mother had waited for a year for us to produce a puppy for
her in the first place! I said, "now you wait just a minute here...I sent her many emails,
and called her over and over every time I had puppies, and I have the emails RIGHT HERE
on my laptop to prove it."  He looked at his mother perplexed and said, "Is this true?"
And she said with an embarrassed look on her face, "Yes it is, I just didn't want any of
them..." And after she was shown to be a LIAR she then said, "Well, I don't want one of
them anymore, I don't trust them..." She had no reason not to trust us, my husband told
her that he would accompany her personally to our top bulldog specialist vet and HE
HIMSELF would pay for the visit, and that her replacement puppy would be checked
WITH HER PRESENT, but that was not going to satisfy her, because she is a very difficult
and mean-spirited person.

Then it gets worse...Her son started threatening us, and saying that his uncle is a lawyer,
and that his friend is an "internet wiz" and that they were going to run us into the ground!
I told them to leave my property and he left the puppy and did not give back the AKC
papers as is required for a replacement puppy.

I don't know where this business comes from with her talking about auctions or any of
that stuff, I have personally never been to a dog auction in my life, and I challenge her to prove otherwise! I have records and receipts from every dog that I have ever purchased
and it certainly wasn't from any "dog auction" Nor has my husband or I, ever even been to
one, and we certainly never sold one there, obviously, since she knows so much about
them and has said that they sell there for only $200.00! It's laughable! But not really,
because it is SLANDER!

We also never said anything about what the future of the puppy would be. She said that
she wanted to purchase the puppy for $200.00, My husband told her that the puppy
would go back to her breeder with the diagnosis and that he would most likely sell her
as a special needs pet, or give her away, but we could not say for sure because we had
never had this experience before. My husband also told her that he would pass on her information to him, and her request of purchasing her for $200.00, but could not say
what his answer would be, but only that it was a possibility.

It gets much, much worse. They left angry, and my husband was worried about her son's
threats to slander us, he wanted to give her a refund just to get them out of our lives, I
said that it was fine, to call them back and issue a refund, even though it is against our
policy, (My husband had already paid our vet bills, and had just enough for our mortgage payments left on hand)  but I said it was fine, as long as her son signed a paper stating
that he would agree not to LIE and/or SLANDER us. I thought this was completely

So, they came back, my husband had the money and gave her son the paper that I myself
drew up stating that they were getting a refund and not to slander us.  Her son said he
was not signing any paper, he then called the police! As my young sons stood watching
out the screened front door,  this "man" called the police and LIED and actually stated that
my husband ATTACKED HIM, and DETAINED him! Now I ask you, what kind of "man" lies
in front of children and also his very own mother? Especially when my husband was
giving him a refund!

When the police came, Mrs. Brokate, knowing that my neighbors, I, and my children, had
all probably witnessed the whole thing and that her son would most definitely be
prosecuted for filing a false police report, actually TOLD the police that AT NO TIME did
my husband LAY A FINGER on her son at all! The police said, "Can you accept this refund
and sign this paper and put this behind you?" And they responded, "NO"

At that time they left...Mrs. Brokate initiated an investigation with the Consumer Affairs Department. They recommended that Mrs. Brokate accept the rufund that we offered,
and also that Mrs. Brokate and her son to not engage in any slandering of Castle Rock
Bulldogs. Before we could even work out an agreement,  Mrs. Brokate contacted, "Live
On Your Side" which is a "news investigative agency"..so much for that "non slandering" clause. Thankfully "Live On Your Side" was actually NOT on her side, and said that
because we OFFERED HER A REPLACEMENT PUPPY, AND A REFUND, that we had lived
up to our obligation!

Mrs. Brokate is now attacking my husband personally, outside of the bulldogs. Not only
has her son stated that he violently attacked him, which we know from his own mother's mouth is not true, but now they are attacking him because we have had tremendous
financial problems in the past. (I'm sure that the intention was to dig up dirt on me, and thought that he was the next best thing), Does my husband have liens? YES, he does.
Does he have a criminal record NO, he does not. Has he ever in his life been arrested for ANYTHING? NO, he has NOT. Has he ever in his life had a DUI? NO. Has he ever even
been divorced? NO. Has he ever had a foreclosure? NO. Has he ever filed bankruptcy?
NO. But has he ever been the victim of a terrible economy, Oh yes he has! My husband
was a professional locksmith for 12 years, he did the locks for "Best Buy" and many,
many other big companies. He was also a member of the BBB.

We were both self employed business owners, with 4 children to take care of, and our
bulldogs, mortgages to pay on rental properties, etc. He was the owner of his own
Locksmith Company, and I had my own Commercial Cleaning Business. The economy got
bad! My husband lost all of his locksmith accounts, and my cleaning company got
slammed. Many of the businesses that I had accounts with went out of business
WITHOUT paying us what they OWED! BUT instead of filing bankruptcy, and thereby not REPAYING his debt, My husband has refused to file bankruptcy, and instead, pay back
each and every debt he owes! He would rather struggle and have liens, and be
responsible to pay them back, then ever file bankruptcy on them, and for that very
reason, I am very proud to have him as my husband, and I know that when we sell
those properties, he will have paid his debts back IN FULL, instead of running away
from them!

As far as the initial complaint from Mr. Bald, that has been worked out and they will be
receiving a refund when the next litter comes. He was upset because he was under the
impression that his puppy would be small, and also that I was the breeder of his puppy.
Once I forwarded him the emails to, and from, his girlfriend (who purchased the puppy)
where I said the puppy was a "Big Boy" and that I WAS NOT the breeder, he actually
apologised for those statements and tried to have his post removed, but it is against rip
off report's policy to remove any post, even if there is a misunderstanding. He was upset
and did exaggerate the amount of his vet bills, and I did see the vet bills and they were
not as much as he said, but his puppy truly did develop problems, outside of the size
issue, etc.  I do not intend to sue for slander as I know that he truly did attempt to
remove his post, and many things he said were in anger, genuinely after speaking to
him, he is a nice person, and I feel no ill will toward him or Mrs. Brokate at this time,
as my husband and I have been very blessed, our bulldog breeding program is going
very well, most people come to me from word of mouth, or they are repeat customers,
people that know us, know that our children, dogs, and each other, are the joy of our

Our puppies are all over the world. Turkey, Canada, Alaska, The Cayman Islands,
California, etc. etc. We get emails from so many people telling us how wonderful their
bullies are, how they have completed their family... We have been truly blessed, even celebrities that could buy any puppy in the world have chosen Castle Rock Bulldogs as
their breeder. Our puppies have been used on magazine covers and in advertisements!
Our main concern is the newcomers... people that could purchase from us, but are
deterred because of (in some cases) misunderstandings...(or in another case), a
bold-faced, hateful lie from an angry, vengeful, dishonest person.

Too many times people are getting scammed, any time someone is an honest,
hardworking, bulldog loving, good breeder, people should definitely take advantage
of it...as the scammers are truly getting more and more good at what they do. Thanks for reading, I know it was long, but I wanted to give a very in-debth close up and personal account of our side of the story...because there are always two sides to every story.

The worst thing to me, the most painful hurtful thing...is Mrs. Brokate posting My
husband's money troubles, every man just wants to provide for his family, these past
years have been so difficult for him with the loss of his Mother so unexpectedly when
she was so young, and also within 10 months of losing his grandmother that helped
raise him with his single mother, and then to lose his only brother...who was much
younger than him, and then on top of it, to lose his business too, it just really hurts
that a mean person would do all of this to him...instead of just taking the replacement
puppy that they agreed to in the first place, or then take the cash refund that we offered
to give them...

Apparently some people get more joy out of hurting other people. And my husband never
did a thing to her, he never did a single thing to her son, but I know my husband does
forgive them for the malicious attack on his character.

Roman 12:19
Dearly beloved, avenge not yourselves, but rather give place unto wrath: for it is written, Vengeance is mine; I will repay, saith the Lord.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?