Complaint Review: Cathys best value appliance
A sad excuse for a business. Purchased two things from them and no problems. Our third item however a washer kept breaking. The third time a man came out we took a look behind him and seen the wiring was bad in the machine. We told them but he hit it added a zip tie and left. 2 weeks later and surprise not working again. The two "ladies" who answer the phone are rude and try to make it seem like it's your fault.
Their current attempt was to make us send our receipt as if we didn't have it. Surprise we do! Still going through this so called warranty war now. Sadly both my husband and know how to fix it but won't because it's the principal. Don't offer a warranty if you don't want to abide by it! So fed up with this place and will never buy anything from here again. Save your money and shop elsewhere!
This report was posted on Ripoff Report on 10/17/2013 09:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cathys-best-value-appliance/warren-michigan/cathys-best-value-appliance-warranty-rude-bad-customer-service-warren-michigan-1092597. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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