• Report: #1080012
Complaint Review:


  • Submitted: Wed, August 28, 2013
  • Updated: Wed, August 28, 2013

  • Reported By: Angela — Shreveport Louisiana
1679 S Dupont Highway Suite 100 Dover, Delaware USA


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I entered a contest online with facebook through her webpage. I was deemed the grand prize winner for a ruby ring set in gold. It started out ok...she sent me an email February 1st to let me know I won and congratulate me. I then sent her my mailing addy and of course said many thanks to her for winning the prize....time goes by...about 3 weeks go by and I never receive the ring or hear anything from Janeen Jones. I email her to inquire the status of my prize and she informs me that because my ring is in a half size there is a delay but as soon as it comes in she will overnight it to me. Tells me that she will make contact with whom ever she is getting the ring from and will email me the next day.....she messages me and tells me the ring should be there that Friday and she was going to overnight it. This is February 28th btw at this point. I email her AGAIN March 13 to inquire yet again on the status of the ring that was supposed to be there nearly 3 weeks prior. She emails me back and informs me that the company she was getting the ring from sent her a diamond ring instead of the ruby one. She then offers to let me take that as my prize instead. We spoke several times via email that day about the diamond ring....she clearly didn't really want to let me have that one but had already offered it to me in exchange for the original prize. She then informs me that the ring costs more than a specific amount and required me to sign a form for it's release due to tax purposes....(I am aware of these types of rules due to being a seasoned sweepstakes contestant on many occasions). I agree until she sends me something that she wants me to fill out that doesn't look legit and requires my social security number to be sent directly to her. I refuse that form and ask her to have an official affidavit made up for me to fill out and send in. She is not very pleased but agrees to contact her attorney to draw one up for me to sign and send to her. By this time the date is March 26th. I then email her again to inquire on the status of the affidavit and prize on April 5th. She informs me that I did not sign the form she wanted me to sign in the first place and because she is too busy to deal with me that I would have to wait. I do just that..I wait until May 3rd and hear NOTHING from her or any attorney on the matter. I am now very irritated and express so in my message to her. I tell her how the lack of communication from her end and how she has delt with me is unprofessional. I then ask to speak to her supervisor not knowing that she is in fact the owner of this operation. She does not respond to that email at all. I then take it to her website and go to the contact us link and send a message to her that way. I am informing them of the situation and asking to speak to the supervisor (still not knowing that I had been all along) we go bakc and forth a few times where at some point she lets me know that she is in fact the owner and that her supposed attorney had attempted to contact me. I never once heard from any such attorney via phone, email, or smoke signal! I ask her to provide proof to me that this attorney had in fact made attempts to reach me and she then never replies to my messages again. I then contact the BBB of New York ( at this time the address was in New York City on Wall St.) Since I have made a big stink over this the address has amazingly changed. I email her a copy of the report I sent to the BBB and also to the Attorney General's Office of New York. I am now in the process of sending one to my local state and to the Delaware AG office. I suggest if you or anyone you know has had issues like this or from actual paid orders to her company to contact the Attorney General's office's of New York, your personal state and to Delaware! We can bring this fraud down if we all stand up together. I have one other person I know personally that won a larger prize than myself that is with me in trying to get this woman and her fraudulant company taken down. 

This report was posted on Ripoff Report on 08/28/2013 09:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cautivadora/dover-delaware-19901/cautivadora-scam-artist-do-not-enter-any-contests-from-facebook-or-order-online-from-th-1080012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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