Complaint Review: CCS
CCS Credit Collection Services Has no information about the original creditor. Needham Heights, Massachusetts
I received a credit collection notice in the mail from CCS for over $94. It says it was from an original debt owing to Hollywood Video.
I called CCS and all they could tell me is that Hollywood Video is claiming I checked out 3 games in May 2009 and never turned them in. I said I know for a fact that I had and I wanted to dispute this. They told me the only way to dispute it is to prove that I had turned them in and show them copies. How do you prove you turned in games to a box located outside a video store that doesn't even exist anymore?
I told them I wanted the address of Hollywood Video so I could contact them. They told me they weren't given an address and would not be able to provide me with one. I mentioned that according to the letter I received from them, it was Federal Law that they provide me with this information if I wrote them a letter asking for it. They still said they would not be able to give it to me. I told them without this information, they should remove the charges. Of course they would not. I had to ask to speak to a supervisor who said they should be able to give me the address if I write to them.
I still have no idea how I am going to dispute charges on something I can't prove I did. If this happened in May 2009, why wasn't I ever notified?
This report was posted on Ripoff Report on 10/17/2010 04:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ccs/needham-heights-massachusetts-02494/ccs-credit-collection-services-has-no-information-about-the-original-creditor-needham-hei-652031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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