Complaint Review: CEC Products
CEC Products Unprofessional customer service Threatening Customers Canoga Park California Internet
Ordered a product and in comment section indicated specifics of what was needed and if not to cancel order. When I received the product it was exactly what I asked them NOT to complete order if it was this product. I requested a refund and ship them back their reply was the don't read the comments as they are a fast ship company, asked why they have that option then no reply. They then proceeded to make personal attack on me based on my order as well as threaten to charge my credit card again as a fee if I disputed the purchase. Subsequent emails exchanges had continued attacks personally and failure on there part to accept responsibility for NOT read and complying with the comment and specifics of the order.
Email and a Phone call to their Alleged Fraud investigatigation who sounded all of 20 yrs old would only speak and not allow me to respond when she finished and I asked if I could now respond she rudely just hung up, a follow up0 phone call went to a VM and unanswered. Total disreputable unprofessional company don't waste your time or money
This report was posted on Ripoff Report on 09/08/2016 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cec-products/internet/cec-products-unprofessional-customer-service-threatening-customers-canoga-park-califo-1327095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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