Cedar-Built Greenhouses Unresponsive to severely leaking greenhouse. Abbotsford British Columbia

We purchased a lean-to Cedar Built Greenhouse and had it professionally installed by a Master Finish Carpenter.  He followed the complete installation instructions, including placement of the caulking around the windows.  Unfortunately it leaked like a sieve.  He will need to return to seal everywhere to try to stop the leaking before I am able to finish the interior.

Additionally, the end of the plexiglass roof line does not extend far enough past the greenhouse, therefore allowing water run off to run directly on the waste high ledge.  

Contact was made with Cedar-Built Greenhouses in an attempt to inform them of the problem.  I wanted to let Noel know about this and try to give him an idea how to fix some of the problems, but Jane would not let me speak to him and stated that they have never had any problems with their greenhouses and tried to put it off that it may have been improperly installed.  

The ironic thing about all of this is that when we put the down payment on the greenhouse their website stated that they had a life time guarantee, but by the time we paid for the remainder, the "Life Time Guarantee" was no longer on their website. So sad! So much money spent, but no responsibility for the design of the product.