Complaint Review: Cedar Park Shell
First, my car got emission problem ( leakage), so George asked me to do a Diagnosis ( $80). OK, I paid. Then Daniel told me the problem is that he has to disambly the engine manifold to find out the root cause, eventually, I paid $400 for this job -- ended up it was a broke PVC pile outside the engine!
I paid $110 for this plastic PVC pipe ( The dealer's price is only $60).
Then next time, I asked to replace an oxigen sensor which I used OBD2 to find out which one, and ordered a Bosch replacement O2 sensor on line. After 4 hours, Daniel called me that my Bosch O2 sensor does not work ( not the same as the one he took off from my car), recommended me to buy one thru him. So I trusted him, paid extra $100 for the O2 sensor in additional $85 labor. When I picked up my car, I asked him to show me the broken O2 sensor, i realized the only difference of my Bosch O2 sensor is the cable is 2inch longer than the old one. The Bosch one should perfectly fit in as a replacement of the broken one. Daniel was " right" that they are not exactly same sine Bosch one has 2" longer wire which is NOT a problem. This is a common sence, he just tricked me to pay extra$100 for this. After his "State inspection service" ( including took off one wheel to check brake), my car tire lost balance, vibrated badly on highway. I had to paid another visit to another shop to re-balance my tire.
Overall, I feel I am not brave enough to let Daniel to touch my car anymore. He is simple an expert to get into my pocket.
This report was posted on Ripoff Report on 12/12/2012 09:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cedar-park-shell/vienna-virginia-22180/cedar-park-shell-vienna-va-store-manager-danniel-simply-made-a-small-job-bigger-vienn-981316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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