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Report: #191150

Complaint Review: Celebration Promotions - Internet

  • Submitted:
  • Updated:
  • Reported By: melbourne Other
  • Author Confirmed What's this?
  • Why?
  • Celebration Promotions celebrationpromotions.com.au Internet U.S.A.

Celebration Promotions - celebration World Resorts - Destinations For You ripoff holiday scam will steal your money to if you're not careful. Florida Internet *EDitor's Suggestions on how to get your money back into your bank account!

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I was unfortunate enough to receive a phone call from an automated service in feb.06' saying i had won a prize & to hold on the line to find out more.

I was then put through to a fast talking american voice congradulations I had won a holiday package at a heavily discounted price & and to please write all the details down.
6 days in orlando
3 days in daytona ,a 3 day cruise etc etc.

When explaining I had 5 kids and only 2 weeks at xmas to take holidays[the package was for 2adults & 2 kids only]I was told for a small additional cost this would all be accomidated. In fact any potential problem always had an answer. IT was tailored to our needs &even had the added bonus of them being able get us flights at an 80% discount once a date was finalised & some people except the package for this reason alone.

This is what sold me because my husband and I have always wanted to travel but airfares would be to much with 5 kids let alone any thing else. I thought this would be one of the only ways we would ever be able to take the kids on an overseas holiday. When they asked for credit card details to secure the package I felt caution.

I asked if I could get details eg: paper work , a contract etc to show my husband 1st .I was promtly put through to a supervisor who added 5 days in cancun mexico just for being put through to him & explained this deal was only available then & there but had a 100% gauretee and once we received the paper work and decided against we would not be charged. And the credit card was just security for them.

I still was nervous and wouldn't do the recorded message when i was then put through to a manager who hardly spoke english but got through that by law there was a 30 day cooling down period and I had his full gaurentee & he woulde phone me 10days when the papers arrived and I could cancel if I needed to.

Any way the long and now the short of it is that I did hand over my details believing all that they promised. Have received nothing but empty promises & a day after call had an amount of $1046 us taken from my credit card[more then even told in 1st place]no papers, no access to site with given codes, no refund, no promised phone calls & every time I call them a different well planned excuse every time! DONT TOUCH THEM WITH A BARGE POLE. It's gone through the fraud dep who are investigating. No answers as yet.

Andrea
melbourne
Australia

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 05/11/2006 09:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/celebration-promotions/internet/celebration-promotions-celebration-world-resorts-destinations-for-you-ripoff-holiday-191150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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