AS MANY OF YOU MAY HAVE NOTICED, CELIRE.COM HAS BEEN 'OFFLINE' FOR SEVERAL DAYS; NOT SURE IF 'AUTHORITIES' SHUT THEM DOWN OR IF THEY MAY BE 'RE-INVENTING' THEMSELVES FOR FURTHER 'SCAMS'.

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Celire.com 'SCAM' Complaint

As the old saying goes, "If it seems too good to be true, it probably isn't true".

Hopefully 'AUTHORITIES' have put a stop to this 'fraud' and might be able to facilitate 'victims' getting 'refunds' for their losses.

Many 'thanks' to RipoffReport.com which seems to be the best site for most victims' details; some have been 'scammed' out of a few hundred dollars.

NOTES:

1-When 'online', Celire.com server is 'very slow', so you have to be patient when trying to access that site.

2-While operating, Celire seemed to be using 'DomainsbyProxy' which is supposedly located in Scottsdale; the ISP provider, 'CloudFlare' is located in either San Jose or San Francisco, CA.

Email: celire.com@domainsbyproxy.com

Case Details:

Celire.com Owner(s): Anthony Wade/David Mauldin?
Celire Sales Agents: James Murphy(Murphey), Carla Keegan, et al...
Phone: 866-467-5814
Web: http://www.celire.com

Following is from http://celire.com.ipaddress.com/

Celire.com | Celire IP Lookup (IP: 104.27.151.87)
Hostname: celire.com
IP Address: 104.27.151.87
Organization: CloudFlare
ISP: CloudFlare

Hostname: celire.com
Country: United States
City: San Francisco, CA
Latitude: 37.7697
Longitude: -122.3933

This Manta.com site reports Celire as being physically located in Houston, TX, but not certain this is correct information since I've seen other reports claiming they are in Phoenix or Scottsdale, AZ. (manta.com/c/mx40xrd/celire-com)

939 W 18th
Houston, TX 77008
Phone: (866) 467-5814

More complaints can be found at following 'link'; have read some reports which claim Celire has been in existence for 8-years.

answers.yahoo.com/question/index?qid=20150520203507AArZHqq

Other sites this report has been sent to:
fbi.gov/scams-safety/e-scams;  
azag.gov/complaints/consumer; www.ftccomplaintassistant.gov
oag.ca.gov/contact/consumer-complaint-against-business-or-company

Summary of Complaint:

Celire.com seems like a killer deal...but it really just kills your pocketbook!

Some items are listed at great "sale or promotional" prices. Once you get to 'check-out' screen, you are requested to purchase a PSN(Sony Playstation Gift Card) 'code' and submit it for payment. Upon payment receipt an email is sent stating that your order is being processed and may take up to 2 business days.

A couple days later they send another email indicating your order/product was shipped and should be received within 7 business days. They 'do not' provide the name of the 'carrier' or any 'tracking info'.

You never hear from them again. Silence. No response to emails. No merchandise sent. The phone number rings once and then you get a busy tone. They have gone to great efforts to seem legitimate.

There are videos on YouTube from people claiming to have gotten products from them. There are reviews, but they are all from Celire.com's own blog.

(Most of above info has been copied directly from RipoffReport.com site where almost 2-dozen complaints have been logged regarding noted 'scam'; I found it quite interesting that most, if not all purchasers were informed there 'product' had been shipped and should arrive on same day, May 27th or 28th. I believe the site is based in San Francisco, CA, but not certain; ScamAdvisor also provides many 'details' of internet parameters and other info regarding Celire.com)

Details regarding my personal Celire.com 'scam' incident are as follows.

I initially found out about this company and 'fantastic deal' on 5/18/15 via Price Machine at radar@shoppingradar.pricemachine.com which indicated Nextag was listing the subject monitor being available at Celire.com for $49.99.

Status History & Comments

Date Order Status Comments
05/19/2015 Pending (Special Instructions--If this advertised BenQ-EW40 Series monitor is not indeed a brand NEW BenQ EW2440L model with full 3-yr Warranty, please disregard this order and do not ship monitor.)
05/21/2015 Processing
05/23/2015 Shipped Your order has been shipped.
Please note free shipping can take up to seven business days.
Delivery estimate: May 27, 2015 - May 28, 2015

5/19/15--Registered on Celire.com site, then placed order(13250) for BenQ EW2440L 24" Monitor which 'normally' sells for $200-$250 at other discounted sites; Celire.com was selling same monitor for $49.99. Received confirmation of registration being completed.
From: Celire Support (support@mail134-21.atl141.mandrillapp.com) on behalf of Celire Support (support@celire.com)
5/20/15--Received confirmation of order being 'received' and details relating to same.
5/21/15--Received confirmation of order being 'processed'. Sent 'inquiry' to Carla Keegan for confirmation of my monitor being 'new', etc...
From: contact@celire.com on behalf of Celire Support (support@celire.com)
5/23/15--Received notification order had been shipped and should be received within 7-business days; approximate delivery dates 5/27/15 or 5/28/15.
5/24/15--Carla sent following response re my 'inquiry' from 5/21/15. Sent reply to Carla thanking her for her response, as well as inquired about 'how they can offer such deep discounts, etc...'; see below.

"""I've not received responses from anyone else at Celire.com to any emails since 5/24/15, other than from Carla on 5/24/15."""
===============================================
Date: Sun, 24 May 2015 12:37:13 -0700
From: support@celire.com
To:
Subject: Your Inquiry

Hello,

Thank you for your email. Everything that we sell is brand new with manufacturer warranty and a 30 days full refund policy.

At your disposal,
Carla Keegan
Sales Representative
http://celire.com/

From:
Sent: Sun 5/24/15 3:21 PM
To: Celire Support (support@celire.com)
Cc: 

"Once I've received my monitor and verified everything being OK as anticipated, will be 'reviewing' my purchase from Celire.com online with 'very high' ratings.

Can you 'share' how it is that Celire can offer products at such 'deep discounts' since I will have saved over $150 on this purchase if everything works out as expected?

Sincerely,

===============================================
6/4/15--Sent follow-up email inquiring about name of 'carrier' and 'tracking #' relating to my order/shipment. NEVER received any reply to last email.

From: 
Sent: Thu 6/04/15 5:47 PM
To: Celire Support (support@celire.com)
Cc: 
Hello Carla/Team,

We still have not received our new BenQ EW2440L Monitor and I'm getting concerned it was never shipped since you indicated we should have received it by 5/27-28/15.

If it was indeed shipped, please provide the name of the carrier(UPS, FedEx, etc...) and the 'tracking #' so I can try to find where the shipment might be.

Unfortunately, I've been reading some 'very negative' comments on RipoffReport.com about Celire.com just being a 'scam' and products not being shipped as ordered, etc...; hopefully those comments are 'false'.

We are a 69 year old retired couple on a 'limited fixed income' and cannot afford to loose even the $50.00 we paid to purchase this monitor.

We would greatly appreciate you replying to this message and providing the requested 'tracking' info so we can trace the shipment, if it indeed was sent.

As the old saying goes, "If it seems too good to be true, it probably isn't true", but hopefully you will prove me wrong.

Sincerely,

---------------------------------------------------------------
From: support@celire.com
Date: Sat, 23 May 2015 14:42:24 +0000
Subject: Order Update #13250
To:

Celire.com Order Number: 13250

Date Ordered: Tuesday 19 May, 2015

Comments:
Your order has been shipped.
Please note free shipping can take up to seven business days.
Delivery estimate: May 27, 2015 - May 28, 2015

Your current order status is: Shipped

Please reply to this email if you have any questions.

This email address was given to us by you or by one of our customers. If you feel that you have received this email in error, please send an email to support@celire.com

This e-mail is sent in accordance with the US CAN-SPAM Law in effect 01/01/2004. Removal requests can be sent to this address and will be honored and respected.
==============================================
6/8/15--Since no reply was received to my email of 6/4/15, sent email to 'Carla/Team' at Celire.com requesting 'full refund' of $49.99 purchase price by them sending same as either 'cashier's check' or 'money order'.
6/9/15--Again 'no reply' to any of my recent emails from Celire.com; have 'filed complaints' on various government and other sites as noted at beginning of Case Details.