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Report: #856161

Complaint Review: Cellan - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: k7279 — mission British Columbia Canada
  • Author Not Confirmed What's this?
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  • Cellan Internet United States of America

Cellan CELLAN "'WEIGHT LOSS" WILL CHARGE YOUR CREDIT CARD & NOT GIVE YOU PRODUCT Internet, Internet

*UPDATE Employee: Cellan Customer Care

*UPDATE Employee: Re: Cellan is the BIGGEST rip off ever

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Cellan is the BIGGEST rip off ever, They charged my credit card $7.95 for my "free trial" bottle, a month later the product still never arrived, I called and they moved forward my 16 day trial period by two weeks, what do you know, STILL no product received. I called in to cancel my account so these scam artists wouldn't charge me $89/month.. I read the terms and conditions, by giving them your credit card you are allowing them to charge you monthly until you cancel..WELL.. i cancelled and they STILL charged my credit card, TWICE.. and ive STILL NOT GOT MY PRODUCT.

"sorry ma"am it must have got stuck in customs because you live in CANADA" BULLSH*T, I have never seen such a huge rip off scam artists in my life.

DO NOT buy from this company at all.. you have been warned!!!

Shame on Cellan. Nasty scammers.

This report was posted on Ripoff Report on 03/19/2012 12:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cellan/internet/cellan-cellan-weight-loss-will-charge-your-credit-card-not-give-you-product-internet-856161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Cellan Customer Care

AUTHOR: Customer Service - ()

POSTED: Thursday, November 14, 2013

Cellan is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase. Our commitment to providing the highest quality service possible is reflected in the following policies:

- A risk-free 14-day trial. We give our customers a generous trial period with the product so they’re able to try it before purchasing it. If for any reason at all you’re not satisfied, please simply contact customer service and we’ll cancel your account to ensure that you’re charged nothing further.

Please note that while this is a free trial, it is not a free sample. It wouldn’t be viable for us to send out thousands and thousands of free bottles every month, but we can offer a trial period on the product so there’s no risk for our customers and they have ample opportunity to try it to see if it’s right for them. A large majority of our customers who take advantage of this free trial go on to take Cellan month after month and they do so because they experience results. It works.

These results are a reality of Cellan’s key ingredients: a proprietary blend of African Mango (Irvingia Extract), Vitamin C, Niacin, EGCG Extract, Blueberry Extract, Blackberry Extract, and Raspberry Ketones, that was designed to kick start your metabolism, increase energy levels, balance blood sugar levels, and increase your intake of antioxidants.

Our corporate mailing address:

Cellan 16 Bottles, LLC

PO Box 30816

Salt Lake City, UT 84130


Our website:

http://www.yourcellan.com

And lastly, please call us. US and Canada: 855-235-5261, UK: 0800 046 1506, Australia: 1800 009 063, Ireland: 1800 937 093. Our customer care department is available 24 hours a day, 7 days a week, and we want to hear from you.

Thank you for your time, thank you for your interest in Cellan, and we look forward to helping you achieve your weight loss goals.

Best Regards,

Cellan, Corporate

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#1 UPDATE Employee

Re: Cellan is the BIGGEST rip off ever

AUTHOR: Cellean_Colonese - (United States of America)

POSTED: Tuesday, March 27, 2012

We ship to thousands of happy customers in 6 countries. Unfortunately, less than 1% of our packages are lost in transit, due to customer or representative error when ordering, customs issues, packages delivered but not accepted or issues with our delivery services. Were sorry you didnt receive your package, please call customer service and we would be happy to locate your package, extend your trial and reverse your charges.

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