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Report: #428263

Complaint Review: Cellhill - Internet

  • Submitted:
  • Updated:
  • Reported By: Las Vegas Nevada
  • Author Confirmed What's this?
  • Why?
  • Cellhill cellhill.com Internet U.S.A.

Cellhill - Cellhill.com took my money and never sent my order! Internet

*Consumer Comment: CELLHILL.com is one of the best online retailers!

*General Comment: cellhill, took my money

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Basically I tried to buy a cell phone from cellhill.com and they scammed me. They took my money and never sent the cell phone that I ordered. I even paid through paypal so i figured it was safe.

The website told me that it would take 2-4 days to receive my phone. so when i still hadn't received anything on day 6, I started getting worried. This is when i tried to contact them.

I called their support number from their website and I would never get an answer. I tried calling all day for three days in a row and nobody answers the phone. it goes to voice mail so I left numerous voice mails kindly asking the status of my order. Nobody ever returned my call.

I also tried contacting them through e-mail. I left several e-mails regarding the status of my order and still no reply.

This is when I knew that cellhill.com was a shady business and they basically scammed almost $500 from me.

It's scam artist like these guys that give honest online shopping sites a bad name. Why can't people just be honest in what they do.

Johnny no thumbs
Las Vegas, Nevada
U.S.A.

This report was posted on Ripoff Report on 02/25/2009 09:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cellhill/internet/cellhill-cellhillcom-took-my-money-and-never-sent-my-order-internet-428263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 General Comment

cellhill, took my money

AUTHOR: jaymay - (USA)

POSTED: Wednesday, October 28, 2009

i was excited, when i purchased a unlocked phone from them, once i got it, that thing never turned on, i contact them 15 days straight no one answered, then someone finally told me send the phone back, that they will fix it, once they got my phone, they told me $39.00 to fix it, i said oh no, im not paying to fix a phone you sent me not working, they said send   them $14.95 to get my phone shipped back to me , that they sent me non-working , after email numerous of them, , then they said send $10.00, after i did that, i got no response, they took, my $10.00 pls $375.98 , my hard earned cash down the drain, i keep calling and emailing, nothing. thay need to be shut down, they sell old phones, thay arent a good company, i hope this doesnt happen to anyone, im hurt, now i dont evr order anything online, i go in the store, i wanna make sure i get my item. cellhill, isnt the best store, they are the worse eva, they are number one at scamming ppl.i did pay with a credit card, months and months of disputes, nothing yet, finnally, i got my money from my bank, i sent them all the emails and cellhill response and the shipping travking number. be carefull, cellhill.com, shame on you.

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#1 Consumer Comment

CELLHILL.com is one of the best online retailers!

AUTHOR: Luk_like_dollars - (U.S.A.)

POSTED: Friday, May 29, 2009

Are you sure you're not confusing CELLHILL.com with other web site ?
CELLHILL.com is really really cool store with great customer service!

If you did pay by paypal you can always file a report/claim.

But trust me it's one of the good guys online.

And I don't see them accepting paypal anyway. maybe you are confusing!

Anyways! These are good guys. And if you do pay them by paypal or any other credit cards or google checkout you're always covered against fraud and that applies to any online store!


They have Secure web pages, and when you do checkout you'll that the page is secured by looking at url it starts https.... the fifth letter "s" stands for Secure.

I mean I shopped before for a cell phone, gsm phones, and I CAN tell the difference easily.

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