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Report: #701144

Complaint Review: Celluarone - Palestine Texas

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  • Reported By: Katandra — Palestine Texas United States of America
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  • Celluarone 2213 South Loop 256 Palestine, Texas United States of America

Celluarone Dishonest, do not honor their warrentys or onsurance policys Palestine, Texas

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  I,ve ben a customer with Celluarone forthe past 4yrs. I recently brought a new Android phone from the company on feb 4, 2011 on feb 8,2011 i put the phone on th charger and when i came back to use the phone half of the screen was not working.                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Needless to say i was upset b/c if you ever brouht an Android they donot come cheap!!!! but i was not to worried at that time b/c i knew my phone was still under a 1yr warrenty and i had insurance on the phone when i took the phone back to the store for an replacement Celluarone told me that is was my fault that the phone didnot work b/c i let it get to COLD! What a joke if i knew i had to sleep with the phone under  the blanket with me thats what i would  have done.                                                                                                                                                                                                                                                                                                                    Needless to say they refused to replace the phone and when i tried to file it on my insurance the insurance company refuse to fix the phone b/c it is still under a 1yr  warrenty with the company i've been fighting this company for 3wks now trying to get my phone fixed at this piont i feel like i have to take them to court to get anything done. aloyal customer since 2007 and i always pay them outragous   bills they send me but they dont want to live up to their end of the bargain.                                               

This report was posted on Ripoff Report on 03/01/2011 06:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/celluarone/palestine-texas-75801/celluarone-dishonest-do-not-honor-their-warrentys-or-onsurance-policys-palestine-texas-701144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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