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Report: #735685

Complaint Review: tmobile-Codi manager - Las Vegas Nevada

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  • Reported By: Adina — Las Vegas Nevada United States of America
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  • tmobile-Codi manager Las Vegas Nv Boulevard Mall Las Vegas, Nevada United States of America

tmobile-Codi manager Tmobile Non corporate Booth Boulevard Mall I would never get another phone at this Mall at this booth . great sales people ,horrible custumer service Las Vegas, Nevada

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so I went to the Mall and nobody could help me exchange my phone that I had to buy in a hurry before I went to Europe. They said the first manager Jon quit and I am pass the 14 days exchange. finally I got approved by a manager from Colorado then Codi who is the local manager wasn't too happy about  it. How can this booth be the no1 store in Las Vegas is a wonder to me. maybe because they are really pushy to sell you a phone. but no way as far as customer service. So after 20 trips to the Mall(never been there so much). I did get what I wanted but they added all these other taxes and they said there is no warranty on my new phone. they don't have cover for it  and when I asked to transfer pictures from my old phone they said they couldn't do that (my phone was sent back to warehouse) and first they said that the store went corporate and now they say I can't exchange this phone anywhere but with them. So, I would never buy another phone from there again. Good luck!

This report was posted on Ripoff Report on 06/01/2011 04:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tmobile-codi-manager/las-vegas-nevada-89169/tmobile-codi-manager-tmobile-non-corporate-booth-boulevard-mall-i-would-never-get-another-735685. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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