Complaint Review: Westside Cellular - Huntington Beach Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Westside Cellular 18685 Main Street Suite A #610 Internet United States of America
- Phone: 7149625626
- Web: www.westsidecellular.com
- Category: Cellular Phone Companies
Westside Cellular No customer service or support - avoid this company Huntington Beach, Internet
*UPDATE Employee: Data Cable order
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Westside Cellular is the worst online business that I ever dealt with. After placing a order on 11/10 I recieved a notice from USPS that a shipping label was printed out 6 days later. Couldn't track the order until the package was finally taken to ship out another 4 days later - on the day I requested a tracking number by email (unanswered). Paid for Priority Mail at $6.95 - it was shipped first class at $1.92. The product I recieved - a data cable - was not as pictured, nor will it work to connect my phone. Have tried to contact support for tracking numbers, for a refund or exchange - no response. Have tried three different phone numbers - no live person, just a recording. Their statements on their website- Westside Cellular.com and their actual customer service are a mile apart. Not worth the frustration - avoid this company.
This report was posted on Ripoff Report on 11/25/2009 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/westside-cellular/internet/westside-cellular-no-customer-service-or-support-avoid-this-company-huntington-beach-528551. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Data Cable order
AUTHOR: Customr Relations, Westside Cellula - (United States of America)
SUBMITTED: Wednesday, October 27, 2010
Unfortunately without knowing who this customer is, we can not look into the order comments to reveal what took place at all stages of this customers order.
We definetly do not offer Priority Mail at $6.95, we do offer "USPS Mail $6.95" as a shipping option. Our postage cost is not shown on the package, so we can not be certain were the $1.92 came from.
Unfortunately this report and customer comments do not give us enough information to follow up with the customer to resolve and lingering concerns.
Margaret, Customer Relations
Westside Cellular
Related Reports
02:11 PM
12:53 PM
10:13 AM
12:56 PM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
