Complaint Review: cellunlocker.net - Internet Internet
- cellunlocker.net Internet United States of America
- Phone:
- Web: www.cellunlocker.net
- Category: Cellular Phone Companies
cellunlocker.net unlock codes did not work Internet, Internet
*Author of original report: Update
*UPDATE Employee: Refund Policy
*UPDATE Employee: 100% Guaranteed or your Money Back
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Purchased code from them for $25 to find out it didn't work, after 20+ email back and forth trying to get a solution i demanded a refund which they did not provide to me. I clearly shot a video process in 720p from iPhone with all steps and they still did not refund me.
This report was posted on Ripoff Report on 03/23/2012 02:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cellunlockernet/internet/cellunlockernet-unlock-codes-did-not-work-internet-internet-858170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Update
AUTHOR: ghost - ()
SUBMITTED: Tuesday, June 17, 2014
Its been over two years, I took it a a loss and rip-off, I will never use your service ever again, no refund was ever issued, my time is more valueable than to to waste it trying to get my $25 back. The proof is in the video.
http://youtu.be/b5_CkEfPhlo
#2 UPDATE Employee
Refund Policy
AUTHOR: Cellunlocker.net - ()
SUBMITTED: Saturday, June 14, 2014
We apologize for any inconveniences this may have caused you. At Cellunlocker.net, our #1 goal is to network unlock your device. For any reason, if the unlock we provide to you does not work - we will refund your order as long as it meets our refund policy 100%. If we were unable to refund your order, then most likely there was a requirement that was not met. We have no reason to not refund your order if it meets all our requirements. You can contact us directly for further information with your order ID or IMEI. Thanks.
#1 UPDATE Employee
100% Guaranteed or your Money Back
AUTHOR: Cellunlocker.net - (United States of America)
SUBMITTED: Monday, May 14, 2012
Hi there if you can email us at support@cellunlocker.net we will be more than happy to assist you.
The only time we may refuse a refund (as agreed to on the disclaimer before placing your order) is if you place your order with the incorrect IMEI number. That's why we stress go to the dial screen and press *#06# to get your IMEI number rather than getting it from the box. As if a code happens to return with the incorrect IMEI number submitted we cannot refund the order.
Once again if you have any issues please contact us at 1-800-507-9077 (monday to friday 10am to 7pm pacific time) or you can email us at support@cellunlocker.net and we will be more than happy to assist you.
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