Report: #392859

Complaint Review: Central Coast Nutraceuticals,Inc

  • Submitted: Wed, November 19, 2008
  • Updated: Wed, March 17, 2010
  • Reported By: THE VILLAGES Florida
  • Central Coast Nutraceuticals,Inc
    2375 E Camelback Rd, .
    Phoenix, Arizona

Central Coast Nutraceuticals, Inc = Graham D. Gibson, President Never Order a Free Sample of Acai-pure Diet Product Phoenix Arizona

*UPDATE Employee: CCN is here to help

Show customers why they should trust your business over your competitors...

On 9-16-03 I ordered a free sample of Acai Pure for cost of shipping and handlein. Ireceived the product and paid with Credit card.

On 10/20/08 my credit card was billed $39.95 .I had not ordered any additional product so I attemred to cakk number provided to get charge taken off my bill. For 5 weeks I tried at all hours of day to get though to them but was always given canned response that because of so much business they had long wait times Which ranged for 50 to 75 minutes

I contacted Mastercard and filed a Disputed item Report On 11/20/08 I received a package of pills which I did not open but rejected. I am sure this is not the end of the problem I would like to help close down this scam

Helen k.1
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This report was posted on Ripoff Report on 11/19/2008 12:16 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

CCN is here to help

AUTHOR: CCN - (United States of America)

If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website ( If you call, there is rarely a hold time, and if you e-mail dont forget to check your spam e-mail box for the response. The Customer Care Department is available to help you Monday Friday: 5am 6pm Mountain Std. Time.

Here is an example of the terms and conditions, taken directly from the order page.

Your ten day trial begins approximately four days after you place your initial order. Most orders are received within four days. If you do not receive your order within the four day shipping period please contact customer care and we will be happy to extend your trial period. If you are not satisfied with AcaiPure for any reason just return the unused portion anytime before the end of the ten day trial period and you will have no further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately fourteen days after the initial trial shipment. In addition, approximately thirty days after you order your risk-free trial and about every thirty days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership to the product during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at Remember, most customers see noticeable results by using our products consistently for three months. If you are not fully satisfied with future shipments you may return any unopened bottles within thirty days of receipt for a full refund less the shipping and a 15% restocking fee. Please read full Terms and Conditions for complete details of this offer.



We recommend contacting the Customer Care Department 1.888.692.8352

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