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Report: #1210343

Complaint Review: Central Payment - San Rafael California

  • Submitted:
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  • Reported By: wyann franklin — evington Virginia
  • Author Not Confirmed What's this?
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  • Central Payment 2350 Kerner Blvd Suite 300 San Rafael, California USA

Central Payment has been helping themselves to my acct every month and their representative mislead me San Rafael California

*Consumer Comment: Contract?

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This company had their representative come give me the machine for credit card processing .  She failed to tell me that there was a 3 yr contract until i tried to turn the machine in 6 months after my business closed .  She then told me there was a 325 early termination fee and she would give the next client she got my machine so i could get out of the contract.  The company sees the acct activity every month at $0 and has been since june of 2014 but they continue to take money out of my acct every month and then took 100 out this month for the yearly chg along with the monthly.  After contacting the company they refused to cancel the contract unless i agredd the problem was resolved and i didnt contact the BBB.  They also refused to waive the early termination fee and claimed it was my problem not the representative even though she refused to tell me the 3 yr contract infomation  They are ripping people off every month and helping themselves to their bank accts !1

This report was posted on Ripoff Report on 02/19/2015 05:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/central-payment/san-rafael-california-94901/central-payment-has-been-helping-themselves-to-my-acct-every-month-and-their-representati-1210343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Contract?

AUTHOR: Jim - ()

POSTED: Thursday, February 19, 2015

You say there was a CONTRACT to govern this transaction?  Did YOU read the contract BEFORE you agreed to its terms?  Why did the representative need to tell you the terms?  Why couldn't YOU read the contract???

A real smart way of of doing business...be presented with a contract which governs the transaction and sign it WITHOUT reading it and knowing what it obligates you to.  Smart.  Real, real smart!

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