• Report: #276194
Complaint Review:

Central Portfolio Control

  • Submitted: Thu, September 27, 2007
  • Updated: Tue, August 12, 2008

  • Reported By:los altos California
Central Portfolio Control
6640 Shady Oak Road, Suite 300, Eden Prarie, Minnesota U.S.A.

Central Portfolio Control Harrassing, abusive and threatening phone calls Eden Prarie Minnesota

*Consumer Comment: Advise.....

*Consumer Comment: Prospective employee to Central Processing & collector for 4 years

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In July 2007 I got a new telephone number. I immediately began receiving phone calls from Central Portfolio Control regarding a person named "Hiroshi". I explained to them that my number was new and that I do not know the person they are looking for. They told me they would delete the number and not call again.

Between July 2007 and today I have continued to receive 3-4 calls a day on an average of 3 days a week from this collection agency. Most of the time I let them roll into voice mail, and they never leave a message. Ihave told them several times that I am not "Hiroshi" and they continue to call.

On September 24, 2007, at 11;45 am I received yet another call - a man identified himself as "John" demanded to speak to "HIroshi" I explained the situation (again) and told him never to call here again and hung up. He immediately called back and when I picked up the phone he scremaed "Don't you ever hang up on me again you f**king b*tch or I will come over there and kick your *ss" and then scremaed "give me his number" over and over. I scremaed back and hung up.

He called two more times - I let those calls go into voice mail and he didn't leave a message. I was, and still am, extremely upset. I called the company back about an hour later, got "john" and asked to speak to the manager he put me through to a woman that identified herself as "Jennifer" and explained the situation to her and she states "I'll telll you what I am going to do" and slammed the phone down (hung up on me).

I have filed a report with the FTC, Minnesota Department of Commerce and the Do Not Call Registry. I am in the Process of filing a report with ACA International in Minnesota (of which Central Portfolio COntrol is a member) and am alos going to file a report with the Minnesota Attorney General's office.

I also called the local police department and explained that I had been threatened by someone at the company, and the officer that took my phone call called and spojke with Rob BArrett at Centrla Portfolio COntrol - he confirmed witht he officer that the person they're looking for IS NOT me and promised that my number would be deleted. I seriously doubt that is going to happen.

I need help! What are my options? Can I sue them? Can I find an attorney that will take my case without having to spend a fortune? HELP!!

los altos, California

This report was posted on Ripoff Report on 09/27/2007 09:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/central-portfolio-control/eden-prarie-minnesota-55344/central-portfolio-control-harrassing-abusive-and-threatening-phone-calls-eden-prarie-mi-276194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: John - (U.S.A.)

Step One:

Send Central Portfolio Control a letter via Certified Mail + Return Receipt stating:

Per the Fair Debt Collection Practices Act, I am requesting that you cease all verbal communications with me about this alleged debt.

Step Two:

Next time they call, read the following statement:

Pursuant to California state law, this is to inform you that this phone call is being recorded. If you do not consent to being recorded, you need to terminate this call. Pursuant to California state law, continuation of this phone call after officially being informed that it is being recorded implies consent to be recorded. This recording will be used to pursue Fair Debt Collection Practice Act violations in a court of law.

Once you get the returned receipt from the post office, every phone call you get is a $1,000 violation.
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#2 Consumer Comment

Prospective employee to Central Processing & collector for 4 years

AUTHOR: Valerie & Vangie Hills - (U.S.A.)

First and foremost to Lizzie in CA, you did the right thing asking this gentleman to remove you from their call list because you just got this phone as a new number. However, what he should have told you is he would be happy to remove you but you may still may receive calls because it does indeed take 2-3 months to completely remove a number from the database which it sounds like he not only failed to tell you this, but also didn't remove your number because per timeline of first call and latest call should've been removed by September since requested in July for number to be removed.

Second thing I wanted to fill everyone in that posts or reads postings about this company. I recently applied to this company at the Phoenix AZ jobfair on Aug 6th and when asked him at the event for a little more info regarding the company he was very soft spoken and avoided most of my questions. I went for an interview with the same gentleman at their North Phoenix location at I-10 and 19th Ave on Aug 12th and first impression walking in the door, the place appeared to be under remodel or just moving in because you physically (no joke) had to walk to the back and even then no one noticed me for a good 5 minutes.

When I came home and read these postings, my first thought was this is because they must move around a lot to avoid being located. Finally the interviewer's first question was have I ever done collections to which I applied yes, but I had to respond to this question again because when he asked me if I had any problem being rude to the consumers because some of them deserve it if they don't immediately agree to pay. I said yes I could be mean, but being my first job was in collections that isn't the way to collect upon monies owed and walked out.
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