ED Magedson – Founder
CentrelinkCanberra , Select State/Province Australia
Centrelink service guarantee All 3 levels of the service guarantee are an illusion Canberra ACT
After a network interview, a consultant lodged 3 strikes against me effectively cutting off my benefits. I had no problems having them overturned within an hour and lodged a complaint under the Service Guarantee. Under the guidelines I did not receive a reasonable response and Lodged a complaint to The Dept of Human Services.
I received No response. Moving to the next level under the Guarantee, I complained to the Ombudsman that I had no responses to my complaint. Her response was, "I don't understand the nature of your complaint". There is No Service Guarantee. It's a Lie.
This report was posted on Ripoff Report on 03/13/2014 12:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/centrelink/select-stateprovince/centrelink-service-guarantee-all-3-levels-of-the-service-guarantee-are-an-illusion-canber-1130368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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