Complaint Review: Centric Group
- Centric Group
El Camino Real
Las Vegas, Nevada
- Phone: 800-710-6087
- Category: Credit & Debt Services
Centric Group; Centric Travel Promised me 2500 in credit; Paid 2500; Got nothing in return Las Vegas Nevada
*REBUTTAL Owner of company: No Connection with Centric Travel Group
On 12/13/04, they removed $369.00, that I could have used to buy Christmas gifts for my children, out of my bank account. The last week of December, before my January 1st pay check, was a difficult week to get through with no money.
I fell for this scam because I'm trying to get my credit restored in order to buy a house for my children. I have not filed for bankruptcy. I have paid all my outstanding debts. But it's still hard to get that credit score up there once it falls.
I called them in three weeks because I hadn't gotten anything in the mail. They told me that it should have arrived in a yellow envelope and that it would look like a travel advertisement and am I sure I didn't throw it out. I said I didn't throw anything that looked like that out. I love mail, so I even open my junk mail. They told me they were sorry and that they would send me another one.
Three weeks later, I still didn't get anything and I was getting a very uneasy feeling in my stomach. The feeling of "I've been scamed" was very, very strong at this point. I called again. The person I spoke to on the phone this time was very rude, practically told me I was lying about having not having received anything, and said they'd send it out again.
I called yeterday, once again, 2/4/2005, and was told that the computer shows the package went out. I said I didn't receive it and I'm no longer interested in receiving it, and that I want my money back. There was a long pause at the other end of the phone. She then told me that I couldn't get my money back and that the only thing she could do for me is make a note on her computer that "customer is unsatisfied, wants money back."
I told her that isn't all she could do and that I wanted to speak to her manager. She told me (of course) that her manager wasn't in. I asked for his name and she said, "Ronnie Smith" and that he'd be in Monday.
And today I'm doing what I should have done when I first received the call in the beginning of November. Expensive lesson learned. It shocks me that people like this can stay in business and not get arrested and put in jail. This should be illegal. I can't believe that it isn't.
This report was posted on Ripoff Report on 02/05/2005 08:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/centric-group/las-vegas-nevada/centric-group-centric-travel-promised-me-2500-in-credit-paid-2500-got-nothing-in-return-130237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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