Complaint Review: Century Link
Century Link Broadbandnetworx Price does not reflect agreed upon proposal. Monroe, Louisiana
*UPDATE Employee: Who to contact
So, I agreed to the terms and signed the agreement. A couple months went by and I noticed that my bill was not reflecting the agreed upon price. I am paying about $320-$350 per month. The representative at Broadbandnetworx has stopped answering or returning my calls. I do have an account rep at Centurylink that has been working on this for me. He is very polite, but has made absolutely no headway in correcting the charges.
I would like Centurylink to bill me the correct price going forward and credit me for the over-billed amount, or I would like to terminate my contract early so that I can find a more competitive communications provider. I do not think that I am being unreasonable. Any suggestions or help in this matter would be much appreciated.
This report was posted on Ripoff Report on 03/14/2013 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/reports/century-link/monroe-louisiana-71201/century-link-broadbandnetworx-price-does-not-reflect-agreed-upon-proposal-monroe-louisia-1028616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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