• Report: #819130
Complaint Review:

Century Photo

  • Submitted: Fri, January 06, 2012
  • Updated: Fri, January 06, 2012

  • Reported By: Jewell — El Paso Texas United States of America
Century Photo
P.O Box 2100 Internet United States of America

Century Photo I ordered and paid for over $200 merchandise in Aug 2010.The answer is "backorder" expect in 4to 6 weeks. Internet

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I ordered and paid for (with my  American Express card) merchandise from this company in Aug 24, 2010 and again  on Aug 30, 2010.  They sent me a thank you for the order and said it was on back order and should be shipped within 4 to 6 weeks.
I have made numerous calls and gotten the same answer, even when I asked to speak to a supervisor.  In the meantime they have sent me e-mails saying the same thing and apologizing and asking for patience since they had trouble with their suppliers.

Their last message (e-mail ) was on Nov 17 telling me that they are reorganizing and they will respond to calls within 48 to 72 hours but I have found this to be also untrue. 

This report was posted on Ripoff Report on 01/06/2012 06:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/century-photo/internet/century-photo-i-ordered-and-paid-for-over-200-merchandise-in-aug-2010the-answer-is-b-819130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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