• Report: #719228
Complaint Review:

Century Photo

  • Submitted: Mon, April 18, 2011
  • Updated: Mon, April 18, 2011

  • Reported By: Anna Marie — Accident Maryland United States of America
Century Photo
P O BOX 2100 Santa Fe Springs, California United States of America

Century Photo Has refused to grant me a refund Santa Fe Springs, California

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I placed an order with Century Photo on Aug. 1, 2010. When the items were still on backorder in December, I decided to cancel the order. Since that time I have made over 15 phone calls to the company, and spent endless time on the phone waiting to get through. I have left messages for supervisors who have not bothered to return my calls. I have repeatedly requested that my money be refunded but it has not yet came through even though it has been 4 months. I contacted the BBB and filed a complaint with them and yet the company still has not responded even though it has been over a month. The company owes me over $100.00. On my call today I asked if the company was still in business??? I can't see how this company is still operating with this type of customer service???

This report was posted on Ripoff Report on 04/18/2011 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/century-photo/santa-fe-springs-california-/century-photo-has-refused-to-grant-me-a-refund-santa-fe-springs-california-719228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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