Report: #719228

Complaint Review: Century Photo

  • Submitted: Mon, April 18, 2011
  • Updated: Mon, April 18, 2011
  • Reported By: Anna Marie — Accident Maryland United States of America
  • Century Photo
    P O BOX 2100
    Santa Fe Springs, California
    United States of America

Century Photo Has refused to grant me a refund Santa Fe Springs, California

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I placed an order with Century Photo on Aug. 1, 2010. When the items were still on backorder in December, I decided to cancel the order. Since that time I have made over 15 phone calls to the company, and spent endless time on the phone waiting to get through. I have left messages for supervisors who have not bothered to return my calls. I have repeatedly requested that my money be refunded but it has not yet came through even though it has been 4 months. I contacted the BBB and filed a complaint with them and yet the company still has not responded even though it has been over a month. The company owes me over $100.00. On my call today I asked if the company was still in business??? I can't see how this company is still operating with this type of customer service???
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This report was posted on Ripoff Report on 04/18/2011 08:02 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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