Report: #743161

Complaint Review: Century Photo

  • Submitted: Mon, June 20, 2011
  • Updated: Mon, June 20, 2011
  • Reported By: Dave — Crystal Lake Illinois United States of America
  • Century Photo
    P.O. Box 2100
    Santa Fe Springs, California
    United States of America

Century Photo Poorly run company Santa Fe Springs, California

Show customers why they should trust your business over your competitors...

I placed an order in Dec. of 2010.  Like others, my charge card was charged immediately. I canceled my order in March.   I have been given the run-around since.  They are big on promises but DO NOT deliver.  Was told the beginning of  May that my refund would be processed by the end of May.  I am still waiting.  Called today and was disconnected immediately.  Called back and was placed on hold while customer service was checking something.  Instead of coming back on the line, I was put in someone's voice mail with a promise they would call back.  I won't hold my breath.  I had made a complaint with the BBB.  The report from BBB was that Century did not respond to them either. 
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