Report: #1141568

Complaint Review: Centurylink

  • Submitted: Thu, April 24, 2014
  • Updated: Thu, April 24, 2014
  • Reported By: Cathy — Ogden Utah
  • Centurylink

    Nationwide
    USA

Centurylink BEWARE OF CENTURYLINK FRAUD NEW CENTURY Nationwide

Show customers why they should trust your business over your competitors...

 

BEWARE OF CENTURYLINK FRAUD: Centurylink has been committing fraud by sending customers to collections for not returning their modems or by returning it late.Centurylink waits 8 months without contacting the customer to notify them they have not received the Modem, I returned my modem right away and they received it on 8/1/2013, but I did not find out there was a problem until after it gone to collections. Today Centurylink told me I did not return the box until 12/5/2013. I check the UPS tracking number and it pulls up returned 12/5/2013. So I requested the detailed UPS information and found that what Century did was received the box on 8/1/2013 then re-ship it to their exact address 12/5/2013, past my dead line. Clearly Fraud. If you Google complaints about customers saying they returned the Modem when they found out 8 months later by collection that they never returned the Modem or returned it to late. Please research my example tracking number; UPS Tracking Notification, Tracking Number 1Z5R91F50603561843: request the detail info be sent to you. Shows they received it twice. They are ripping customers off like crazy, working with the collections, If you use Centurylink and you return a Modem to be sure to pay to get a signature Receipt, Don’t just save the tracking number.

At the   request of cathy siler, this notice alerts you of the status of the shipment   listed below.

 

Message from cathy siler:

vender   provides date 12/5/2013

Tracking Detail

 

Your package has been delivered.

                                                                           
   

Tracking Number:

   
   

1Z5R91F50603561843

   
   

Status:

   
   

Delivered

   
 
   

Delivered On:

   
   

Thursday, 12/05/2013 at 11:27 A.M.

   
 
   

Delivered To:

   
   

NEW CENTURY,KS,US

   
 
   

Left At:

   
   

Dock

   
 
   

Signed By:

   
   

EDWARD

   
 
 
                       
   

Additional Information

   
   

Type:

   
   

Package

   
   
 
                                                                   
   

Shipment     Progress

   

 

   

Location

   
   

Date

   
   

Local Time

   
     

Activity

   
   

Lenexa,
    KS, United States

   
   

12/05/2013

   
   

11:27     A.M.

   
     

Delivered    

   
   

Lenexa,
    KS, United States

   
   

08/01/2013

   
   

11:28     A.M.

   
     

Delivered    

   
                                       
   


    Shipping Information

   
   

To:

   
     
   

NEW CENTURY,KS,US

   
     
                       
   


    Shipped By

   
   

UPS GROUND

   
     

Tracking results provided by UPS: 04/24/2014 8:13 P.M. Eastern   Time

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This report was posted on Ripoff Report on 04/24/2014 08:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/centurylink/nationwide/centurylink-beware-of-centurylink-fraud-new-century-nationwide-1141568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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