Report: #983846

Complaint Review: CenturyLink

  • Submitted: Tue, December 18, 2012
  • Updated: Fri, January 04, 2013
  • Reported By: Upat230 — Las Vegas Nevada USA
  • CenturyLink
    PO Box 2961
    Phoenix, Arizona
    United States of America

Show customers why they should trust your business over your competitors...

Reporting that Century Link charges $50.00 for a reconnect fee and $20.00 for a late fee for paying your bill late therefore you can rack up $70.00 in "Other Fees" if you let your service get interrupted for any reason.

I tried to get them to waive some of the fees because I fell on a hard financial month but they simply said "Oh well".

The fees are double the monthly service charges. 

DO NOT USE CENTURY LINK, YOU WILL BE SORRY, YOU WILL REGRET IT!
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/18/2012 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/centurylink/phoenix-arizona-85062/centurylink-century-link-unfair-billing-late-fees-disconnect-fees-phoenix-arizona-983846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#1 Consumer Comment

companies should have a heart

AUTHOR: eye for an eye - (United States of America)

I know I have had hard times in my life and many times beyond my control.  I remember when you called and said "Hey can you help me out a little?"  That most companies would give a bit of a break and keep you as a customer.  The hard nosed attitude with companies really pisses me off.  Not only did they lose a customer here,  but i very much doubt paying that extra $70 will ever happen. 

Don't be a sucker,  just have some respect for the customers that afford your company to exist!
Respond to this report!

#2 Consumer Comment

all you need to do kenny is

AUTHOR: The Outlaw Josey Wales - (United States of America)

stay off ROR, it is very easy to do, you can do it if you try
Respond to this report!

#3 Consumer Comment

All that you need to do is....

AUTHOR: Ken - (USA)

" DO NOT USE CENTURY LINK, YOU WILL BE SORRY, YOU WILL REGRET IT!"

Pay your bill on time...every time and it will take care of itself.

"I tried to get them to waive some of the fees because I fell on a hard financial month but they simply said "Oh well".

That's because a business in there to make a profit and NOT be a social agency.

They can't and won't make allowances for everybody having a "hard financial month."

If your finances are that shaky, you should look at ways to economize.

No, I DON'T work for Century Link and never have.

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.