Complaint Review: Certified Computer Xchange LLC - West Berlin New Jersey
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- Author Confirmed
- Certified Computer Xchange LLC 154 Cooper Road STE 402 West Berlin, New Jersey U.S.A.
- Phone: 866-448-6000
- Web:
- Category: Computer Dealers
Certtified Computer Xchange LLC, Certified Computer Xchange LLC Charged the credit card and never delivered the computer West Berlin, New Jersey
*Author of original report: Certified Computer Xchange LLC did give us a refund
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We ordered a computer for our daughter in Atlanta Ga. It was to be a Christmas present. We ordered in on Dec, 9th. It would have been shipped on the 11th. We did our homework, and checked out Certified Computer Xchange rankings in EBay and it looked like it was a reputable company with a few mistakes. We added insurance to the shipping just in case. We ordered, the card was charged, but the computer was never shipped. We tried calling his phone number, left messages, emailed every other day, even left messages on his live chat on his site.
But with only one response saying he was looking into it. We waited a few days thinking he was looking into it. But no response. We then started asking for refunds but never heard back. We are now working with our credit card comapny to get a full refund.
These guys' prices are good but believe me the extra $50-$100 you save it is just not worth the gamble. There is just no way to reach him after you order. I think that is what we learned in this if you call the number and it is an answering service. DO NOT ORDER!
This guy may be a crook, he may just be a bad business man but whatever he is, find a good deal on some other site. Do not order from him. Now I am seeing lots of negative feedback on him on other sites.
Steve and Eileen
Eugene, Oregon
U.S.A.
This report was posted on Ripoff Report on 01/11/2009 03:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/certified-computer-xchange-llc/west-berlin-new-jersey-08091/certtified-computer-xchange-llc-certified-computer-xchange-llc-charged-the-credit-card-an-410798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Certified Computer Xchange LLC did give us a refund
AUTHOR: Steve and Eileen Traylor - (U.S.A.)
SUBMITTED: Sunday, January 25, 2009
Chad Messinger issued a full refund a few days after we filed this report. We appreciated the refund, but do believe that if you can not reach a company by phone you simply should not order. It is a rule we will follow from now on.
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