ED Magedson – Founder
CFI Resorts Management Inc., Westgate Resorts2801 Old Winter Garden Road Ocoee, Florida United States of America
So last year I paid my maintance fees for my one bedroom 1 week every other year time share property. I admit, we paid them late (May 08) they were due in January 2008. The day after I mailed them I received a bill from Pinnacle Collections. I contacted Pinnacle to tell them I paid Westgate. I thought Westgate would not cash the check, and refer me to Pinnacle. They did cash the check. I than never heard from Pinnacle or Westgate until now.
On Friday 10/2/09 I recieved my maintenance and tax balance (bill) from CFI. It stated my property taxes due on 1/1/2010, along with a past due balance of $228. I immediately called CFI, demanding to know what this was from. They stated that they paid Pinnacle a collection fee out of my check I wrote Westgate for Timeshare Maintenance fees. Why did they cash a check, when it had gone to collections? I thought you were susposed to deal with the collection agency. I have never received a bill for this in a year and a half. I had no idea they were charging late fees and interest. They say they have been calling me. This is a flat out lie. I have NEVER received a call or letter from them. I have voicemail. NO voicemails. Isn't it convenient that they are letting this lie while it is racking up interest charges. They say there is nothing they can do. I asked them to prove they have been contacting me. The representative, Brian Green said "Prove we haven't called".
I am furious with Westgate. They are not even trying to work with me. I have been online and seen all the complaints against them. I feel they are bullies. They have no right to cash a check after it had gone to collections and than pin the collection fee on me. I paid them $564, they gave me credit for 442. I demand to know why this happened and how they can get away without sending a bill in all this time, and just put it on next years bill.
Jennifer (((ROR redacted)))CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 10/07/2009 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cfi-resorts-management-inc-westgate-resorts/ocoee-florida-34761-2965/resortscfi-resorts-managemecfi-resorts-management-inc-w-67776htm-505751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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