Complaint Review: Charles Schwab
Charles Schwab Almost feel it's a plot to make me ill , Internet
So I am totally upset, and was looking for a placed to complain, when I found the Schwab "complaint" forum. This is a cut and paste of my "chat" with them, - only slightly edited to leave off names:
Welcome to Schwab, how can I help you
well, no one in estates has helped me so far, and saw this site so just kind of figures would see what happens
I am sorry that you did not get the assistance your needed from our Estates team. May I ask what is it you need help
: your estate person is saying my husband did not have a pod on his account, I know that he did, and i'm guessing the account was started some time between 74 and 84 with your chicago branch
Please accept my condolences on the loss of your husband
Due to security , here on chat, we do not have access
to account specific information so I would not be able to review this account
for you. However if you believe that the representative you spoke with may have
been mistaken, you could call back in and ask to speak with one of our
supervisors on that team.
available at this time at:
SERVICES . . . .
555 555 5555
8:30 am 8:00 pm Eastern Time, Monday
Thank you for your understanding. If you do not have any further questions, then I do hope for the best for you going
AND THEN I WAS TYPING WHAT IS BELOW AND DIDN'T GET IT SENT WHEN
Thank you for your interest in Schwab. You are not currently in a chat session. One moment please while we connect you to a Schwab investment professional. Please leave this window open to complete the connection.
You are not currently in a chat session. One moment please while we connect you to a Schwab investment professional. Please leave this window open to complete the connection
This report was posted on Ripoff Report on 12/07/2012 05:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/charles-schwab/internet/charles-schwab-almost-feel-its-a-plot-to-make-me-ill-internet-979283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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