Complaint Review: Charlie's Project -Legging for a Cause - Internet
- Charlie's Project -Legging for a Cause Internet USA
- Phone:
- Web: https://www.charliesproject.com
- Category: Clothing Stores
Charlie's Project -Legging for a Cause Never received leggings, after 2 months & 3 emails got a refund. Internet
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I was super excited to get a gorgeous pair of leggings and support a good cause! Was perfectly willing to be patient and wait 2-3 weeks. Within two weeks of the pre-order deadline (11/30) I received the tracking notice (12/12). After that, nothing. I sent emails on 1/3 and 1/11 with no response. I received a sales promo email, to which I responded with a request ANY kind of communication within 48 hours or I would file a chargeback with PayPal. I received response with a tracking number and nothing else. If they had bothered to look at the tracking number, they would have seen that the item was returned to sender (them) A MONTH AGO. Which is what I responded to her, at which point I was told I was being rude. I was then refunded the money. I should have received either a refund or an email when the item returned to them in December. Now I have no leggings and a very bad taste in my mouth from this company. If it weren't a "charity", I would say they should send the leggings anyway for having to deal with their incompetent customer service.
This report was posted on Ripoff Report on 01/16/2017 02:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/charlies-project-legging-for-a-cause/internet/charlies-project-legging-for-a-cause-never-received-leggings-after-2-months-3-emails-1350236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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