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Report: #1351665

Complaint Review: Charlies project - Internet

  • Submitted:
  • Updated:
  • Reported By: Linda — Layton Utah USA
  • Author Not Confirmed What's this?
  • Why?
  • Charlies project Internet USA

Charlies project I ordered leggings and have not received them. Internet

*REBUTTAL Owner of company: Legging order

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Charlies project  is a rip off. I ordered three pair leggings  from Charlies project back in December and have not received them. I will never order from them again and I reccmmend people not ever order from them.

This report was posted on Ripoff Report on 01/24/2017 10:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/charlies-project/internet/charlies-project-i-ordered-leggings-and-have-not-received-them-internet-1351665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Legging order

AUTHOR: Charlie's Project - (USA)

POSTED: Saturday, August 05, 2017

Hi, Any orders lost or not received were refunded or replaced. Our contracted shipper was overwhelmed with the amount of orders and were unable to ship in a timely manner.
We would be happy to assist you if you provide a name used to place your order as the one posted doesnt show in our records. Please email us at info@charliesproject.com

 

About our Company

Leggings are whimsical, fun and super soft! Charlies Project Leggings for a Cause donates 20% of proceeds to charities & organizations. Created by Charlies mom to bring awareness to autism & down syndrome on behalf of 6 year old Charlie. Shop with a cause and make a difference. www.charliesproject.com

Facebook & Email Company Policy"

Our company responds to all emails, and has rectified any missing orders. Due to shipping issues with our previous shipper we have refunded orders not shipped or lost. As per our company policy we do not respond to emails with threats or vulagrity. Also any facebook posts written on our personal group page in the same manner will be deleted & removed. The facebook group is invitiation only and we reserve the right to remove members who behave in a abusive or vulgar manner or spam our group page or posts. We believe its abusive to those who have volunteered their time to help and against our charitiable purposes. Thank you again and we hope your issue has been rectified. If not please send us an email with name on order and order number if you have it to info@charliesproject.com we will assist you. 

**Rip Off Report Complaints should require the actual persons name on the order and verify by receipt or credit card statement that an order was placed. We are unable to assist with reports using facticious names or are simply paid compaints to defane our company. These complaints are not verified as we have received offers to remove these unverified complaints for a fee of $25K. 

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