• Report: #446555
Complaint Review:

Charter Communications

  • Submitted: Sat, April 25, 2009
  • Updated: Sat, April 25, 2009

  • Reported By:long beach California
Charter Communications
Long Beach, California U.S.A.

Charter Communications contractor ripped me off and billed us for a larger bill then what we signed up for. California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

on april 18th 2009 we called about a business card left on our screen door from a contractor for charter. we specifically needed internet and cable i asked jerry what he had to offer and he told me that we could get 10 megs of internet and 174 channels, a free drv as well as upgrade to hd as well a 1 other box for our bedroom at no additional charge for 6 months and after the first 6 months was up we could call back and receive his new promotional services.

his card says that there is no contract, free installation and a 30 day money back guarantee, when the installer got here we had to pay 60 hook up fee. jerry told me that our first bill would be about 10 dollars more b/c of a back pay we would owe because we didnt pay it all during installation and that our 2nd bill would be regular 69.99 there after. we got out first bill the following friday it says we owe 33.98 for the remainder of what we paid (60.00).

i was so mad i called charter immediately and they said that for the plan we have is 94.00 a month and i explained to the person that i was hooked up through a contractor and the billing was wrong and that the only reason we got service was because it was 69.99. i don't have much money to spend and i thought it was a great deal. they said there is no way they can give us our plan for the price that jerry told us on the phone, but please believe i will am not the type of woman who will let this go i will make my bill be 69.99 please believe!

Jerry Ramos Contractor Cell Number Is 323 216 7109

long beach, California

This report was posted on Ripoff Report on 04/25/2009 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/charter-communications/long-beach-california/charter-communications-contractor-ripped-me-off-and-billed-us-for-a-larger-bill-then-what-446555. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Charter Communications

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?