Charter Communications UNPROFESSIONAL. MADE MY DREAM A NIGHTMARE FT WORTH Nationwide

 MY CHARTER BUSINESS ARRANGEMENT WAS MADE FEB. 5, 2013. THEY DID NOT INSTALL ME RIGHT, WHICH RESULTED IN MY HAVING A STRANGER IN MY HOME EVERY WEEKEND TO CHECK MY INTERNET, PHONE AND CABLE CONNECTIONS. EACH WEEK THEY LEFT, AND EACH WEEK I HAD THE SAME ISSUES. THEY FINALLY DETERMINED THAT I WAS INCORRECTLY INSSTALLED. NOT BEFORE THEY HAD A CABLE LINE RUNNING FROM A POLE THROUGH THE MIDDLE OF MY COURTYARD, TO MY HOME. THE CORD CREATED A HAZZARD FOR MYSELF AND THE OTHER NEIGHBORS, AS IT WAS ABOVE GROUND. THIS LASTED 2 WEEKS. FINALLY, 1 WEEK AGO, THE ISSUE SEEMED TO HAVE BEEN RESOLVED.

NOW COMES BILLING. THEY CHARGED ME 1 FEE AND NOW SEEM TO HAVE SEPERATED THE BUNDLE PACKAGE I AGREED TO AND MY BILL IS $243.00 FOR SERVICE I HAVE YET TO RECEIVE. IN ADDITION I HAVE BEEN DISCONNECTED AND HAVING A DIFFICULT TIME GETTING THEM TO SEE REASON.

THEY TREAT ME AS THOUGH I AM A LIAR AVOIDING A BILL PAYMENT.  I PAYED THEM $90 AS A GOOD FAITH GESTURE BUT I DON'T FEEL THEY EARNED THAT PAYMENT.

THEIR CUSTOMER SERVICE PRACTICES ARE INSULTIVE AND I WANT MY MONEY BACK BECAUSE I CHOOSE TO TAKE MY BUSINESS ELSEWHERE.

THEIR RECORDS WILL SHOW HOW MANY CALLS I HAVE MADE, NONE LASTING LESS THAN AN HOUR AND THE NUMEROUS VISITS. THAT ALONE SHOULD REVEAL THE LACK OF SERVICE THE ENTIRE TIME I TRIED TO REASON WITH THEM.

I AM LIVID