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Report: #53674

Complaint Review: Charter Communications - St Louis Missouri

  • Submitted:
  • Updated:
  • Reported By: Princeton West Virginia
  • Author Not Confirmed What's this?
  • Why?
  • Charter Communications 12405 Powerscourt Drive St Louis, Missouri U.S.A.
  • Phone: 314-965-0555
  • Web:
  • Category: Cable TV

Charter Communications unconcerned about customers St ripoff Louis Missouri

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Charter Communications turned off my cable/internet when they couldn't find a payment that was sent. I have payed my bills on time for many, many months through a third party internet based bill payment service. My first notice of a problem was to have my cable turned off. When I called, they said that they didn't have my March payment. The turned the cable back on. While I researched the missing check, they tuned the cable off again. I can't easily access my internet bill payer without internet(luckily I still have a dialup account).

I don't think that they dealt with me fairly. I don't like that you can't have a choice of cable companies to use. I would drop Charter like a hot potato.

The customer is not important to Charter. Satellite is looking good right now.

Carl
Princeton, West Virginia
U.S.A.

This report was posted on Ripoff Report on 04/20/2003 12:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/charter-communications/st-louis-missouri/charter-communications-unconcerned-about-customers-st-ripoff-louis-missouri-53674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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