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Report: #230191

Complaint Review: Charter Communications - Sylacauga Alabama

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  • Reported By: Sylacauga Alabama
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  • Charter Communications charter.com Sylacauga, Alabama U.S.A.

Charter Communications Keeps Your Money Took 2 payments out of my checking account but are unable to refund one Sylacauga Alabama

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On 01/08/2007 I went online to pay my bill and authoruzed the amount of $84.30. They took this amount out twice. Date and time are the same. I have now spent 2 days going back and forth between Charter Communications and my bank. Charter claims they cannon refund one payment because I paid it online. BULL!!! They even suggested I leave the payment and it would cover next months.

Charter does not care that this will cause other checks to bounce. Fianlly I got my bank to file a request for the money back, but it could take up to 30 days before I get the money back. During the meantime I just struggle and do the best I can. So much for helpful, caring, honest companies left.

Debra
Sylacauga, Alabama
U.S.A.

This report was posted on Ripoff Report on 01/12/2007 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/charter-communications/sylacauga-alabama/charter-communications-keeps-your-money-took-2-payments-out-of-my-checking-account-but-are-230191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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