• Report: #212910
Complaint Review:

Charter One Bank

  • Submitted: Tue, September 26, 2006
  • Updated: Tue, September 26, 2006

  • Reported By:Chicago Illinois
Charter One Bank
charterone.com Cicero, Illinois U.S.A.
  • Phone: 800-242-7837
  • Web:
  • Category: Banks

Charter One Bank ripoff, unfair business practices Cicero Illinois

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It was about a year ago that I had a checking account with Charter One bank. I'm really not sure how it happened, but I was overdrawn one month to the tune of $150.00 - This was three checks, plus a $35 overdraft fee per check.

The following month I was overdrawn again this time almost $300 and it kept going on week after week.
Customer service agents basically said "You need to be more careful." Since I had direct deposit, I was basically working for a dead horse. - The final month I was overdrawn nearly $900 because Charter One stopped accepting my direct deposits. I had three payroll checks returned saying "Account Closed"

When I questioned this, the customer service rep said "We have the right to refuse any deposit, for any reason." I basically told them "sue me."

Fair warning to all people reading this: Don't bank with them, I don't care if they're right outside your front door. It's not worth the migrain.
PS Since their advertising has pictures of people saying "Hello!" When I left them, I gave them a picture of me saying "Good-Bye!"

Chicago, Illinois

This report was posted on Ripoff Report on 09/26/2006 07:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/charter-one-bank/cicero-illinois-60804/charter-one-bank-ripoff-unfair-business-practices-cicero-illinois-212910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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