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Report: #105596

Complaint Review: Charter One Bank - Sterling Heights Michigan

  • Submitted:
  • Updated:
  • Reported By: dearborn Michigan
  • Author Not Confirmed What's this?
  • Why?
  • Charter One Bank chartone.com Sterling Heights, Michigan U.S.A.

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This white collar crime is going to far! I have a unique story for you. For starters I am confrontational when necessary. I have paid my share of OD fees also and that is my fault, I will admit. So, in the mail I receive a notice from charter one (no they don't deserve capitalization either)about some new fees and the usual monthly thievery. This one is good!

If you make a mistake depositing at the ATM you will now be charged!!! Oh boy what next? The following week I stopped by in the evening to deposit a couple checks. I decided to write THIEVES across the back of one. I then sealed the envelope, hands nearly shaking, carefully avoiding pressing the wrong digits. I was ready to enter the envelope.

Oh wait! There is an arrow and underneath it says, 'This Way' So next to it I write (in big bold sarcastic letters) 'THIS WAY ???? Now I am ready... the slot opens and there it goes.

NOW HERE'S THE BEST PART!!

The next time I went to use my debit card wouldn't you know it... the card was retained. This was at a Standard Federal ATM. During the week I made some calls to Standard Federal and there were no maintenance calls reported for that machine. I asked around a bit more learning new things. I found out that charter one may have and could have 'flagged' my account! You know it takes 6-10 business days to receive a new card. They got me... just like they wanted to!!

I was told by charter one that a GLITCH in the phone line or something could have occured right at that moment you were using it. I ask the manager right to his face if your institution is jacking me around. just say so! be blunt be honest!

I am at a Credit Union now anyway and they co-op with many other companys ATMs so there are no fees. PEOPLE I have one last message to deliver and WE MUST START DOING THIS NOW! Every time you go to an ATM and there are NO ENVELOPES! Send your bank a bill for all of your costs incurred! Every time you go to an ATM and it is UNABLE TO DIPENSE CASH! Send your bank a Freakin bill!!!
Step up... Stand up and do it!!

Thank you

Richard
Dearborn, Michigan
U.S.A.

This report was posted on Ripoff Report on 08/26/2004 02:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/charter-one-bank/sterling-heights-michigan-48314/charter-one-bank-rip-off-we-start-fighting-back-now-we-the-people-sterling-heights-mi-105596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

For Allison: nothing to do with the banks being owned out of Scotland

AUTHOR: Julie - (U.S.A.)

POSTED: Sunday, September 12, 2004

Yes Charter One was bought and yes they did eliminate a lot of positions. That has nothing to do with the where they are based. The headquarters for Citizens ( which is actually who bought Charter One, and yes they are owned by the Royal Bank of Scotland, but they are a wholly owned subsidiary )is in Rhode Island.

Although they did eliminate positions, they also created many Charter One did not have, giving most of these people a chance to stay with the company. Unfortunatly this happens alot when two companies merge. This has nothing to do with the banks being owned out of Scotland. As an employee, I of course don't want to see people I've worked with for years out of a job. I do know that the banks are doing their best to place as many people as possible in the new positions.

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#3 UPDATE Employee

For Allison: nothing to do with the banks being owned out of Scotland

AUTHOR: Julie - (U.S.A.)

POSTED: Sunday, September 12, 2004

Yes Charter One was bought and yes they did eliminate a lot of positions. That has nothing to do with the where they are based. The headquarters for Citizens ( which is actually who bought Charter One, and yes they are owned by the Royal Bank of Scotland, but they are a wholly owned subsidiary )is in Rhode Island.

Although they did eliminate positions, they also created many Charter One did not have, giving most of these people a chance to stay with the company. Unfortunatly this happens alot when two companies merge. This has nothing to do with the banks being owned out of Scotland. As an employee, I of course don't want to see people I've worked with for years out of a job. I do know that the banks are doing their best to place as many people as possible in the new positions.

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#2 UPDATE Employee

For Allison: nothing to do with the banks being owned out of Scotland

AUTHOR: Julie - (U.S.A.)

POSTED: Sunday, September 12, 2004

Yes Charter One was bought and yes they did eliminate a lot of positions. That has nothing to do with the where they are based. The headquarters for Citizens ( which is actually who bought Charter One, and yes they are owned by the Royal Bank of Scotland, but they are a wholly owned subsidiary )is in Rhode Island.

Although they did eliminate positions, they also created many Charter One did not have, giving most of these people a chance to stay with the company. Unfortunatly this happens alot when two companies merge. This has nothing to do with the banks being owned out of Scotland. As an employee, I of course don't want to see people I've worked with for years out of a job. I do know that the banks are doing their best to place as many people as possible in the new positions.

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#1 Consumer Comment

Charter One is now Foreign owned

AUTHOR: Allison - (U.S.A.)

POSTED: Tuesday, August 31, 2004

Did you know that as of 9-1-2004, Charter One is owned by a Foreign owned bank out of the Royal Bank of Scottland and they are laying off many many AMERICANS in Ohio and a few other states? Do your research and do not invest a penny in this company, to many hard working citizens will now be jobless.

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