Complaint Review: CHARTER ONE - CITIZENS BANK
- CHARTER ONE - CITIZENS BANK
- Phone: 800-7086680
- Category: Banks
When June 2005 came we had paid 55 payment leaving a balance of 5 payments. We paid these 5 payments from July 2005 until Nov 2005. We received a letter from Citizens Bank who took over Charter One telling us we stilled owed 1700.00 for the 5 deferments. We have called them numerous times and spoke to the consumer finance dept. Which the people are very rude even to
telling me that I was a deadbeat and I was paying the money weather I liked it or not.
We have went into the branches and the reps. in the branches do not have a clue and they called the same place that we called and all they can say is the contract is for 65 months and you extended the contract 5 months.
I cannot get anywhere with these people, we do not know what to do next.
Please, we need help.
This report was posted on Ripoff Report on 01/18/2006 12:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/charter-one-citizens-bank/springfield-pennsylvania-19064/charter-one-citizens-bank-changing-charter-ones-contracts-ripoff-springfield-pennsylvani-172203. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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