• Report: #294748
Complaint Review:

Charter One

  • Submitted: Thu, December 27, 2007
  • Updated: Thu, December 27, 2007

  • Reported By:chicago Illinois
Charter One
2800 N Narragansett Chicago, Illinois U.S.A.
  • Phone: 877-242-7837
  • Web:
  • Category: Banks

Charter One Ridiculous Policy Chicago Illinois

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I use to love my bank and had no complaints about them until now. Charter One has recently changed policy and is now charging enoumous fees if u go negative in your 'available balance'. the only problem with that is it is impossible to keep track of!!

I am very detail-oriented and keep pretty good track of my finances. But there are times where it is impossible to track every transaction; my example being that I had recently returned something to an online shop; the shop ended up automatically charging me for using their return label; this ended up bringing my available balance to -.20 (yes, twenty cents) and Charter One charged me $35 for this!!

I would have much rather have them decline my card; now i have to 'triple-check' my acct in my head every time i swipe my debit card. Very ridiculous. I cannot believe they treat their customers this way. I have been a customer for over 5 years. I am planning to change banks VERY soon.

N n
chicago, Illinois

This report was posted on Ripoff Report on 12/27/2007 06:02 AM and is a permanent record located here: http://www.ripoffreport.com/reports/charter-one/chicago-illinois/charter-one-ridiculous-policy-chicago-illinois-294748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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