Report: #613040

Complaint Review: Chase Assumption Department - Chase Home Finance LLC

  • Submitted: Fri, June 11, 2010
  • Updated: Fri, June 11, 2010
  • Reported By: BCDT — Austin Texas United States of America
  • Chase Assumption Department - Chase Home Finance LLC
    3415 Vision Drive
    Columbus, Ohio
    United States of America

Chase Assumption Department - Chase Home Finance LLC not acceptable business practice as others have been complaning about them Columbus, Ohio

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I've started to request assumption package to send to my house on Jan. 2, 2010; after multiple attempts to contact them, they kept telling me they alreayd sent it out, but i never got it (appranently there's no proof they sent to me at all), finally they sent the application out on March 12, 2010. I have sent back application within 2 weeks and haven't heard anything from them. When i called them back on June 7th, 2010, they said they closed my case after mailing me letters and leaving voicemail for missing documents. I have checked all my mails and voicemails, none of them from chase whatsoever. I've been trying and waiting for so long, i wouldn't miss an apportunity to complete my application. They ate up my application fee for $100 dollars and did nothing but closing my case. When i called they talked blah blah blah and promised to call back but never did. I think Chase Assumption Deparment is not really working, they are sleeping on the jobs, fire them!!! So i gave up the assumption process, now i'm thinking let the bank foreclose my house so they will feel the pain of losing money for doing nothing to help me!!!
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