Report: #546587

Complaint Review: Chase Bank And Chase Credit Card Services

  • Submitted: Mon, December 28, 2009
  • Updated: Tue, December 29, 2009
  • Reported By: Evelyn — Pembroke Pines Florida United States of America
  • Chase Bank And Chase Credit Card Services

    Internet
    United States of America

Chase Bank And Chase Credit Card Services J P Morgan I am being billed for an amount I already paid in my last statement. Internet

Show customers why they should trust your business over your competitors...

I was charged for an overlimit fee.  I called regarding this fee, but customer service refused to waive the fee.  They say it is impossible to waive the fee.  I paid the total amount of statement on December 4, 2009 but Chase credit card customer service claims they received my check 13 days after I mailed it.  Chase claims they must charge me again for the overlimit fee because my check arrived late.  They acknowledge receiving my check, but insist on charging me for the overlimit fee again.  I am being billed twice for something I already paid.  Their customer service is lacking to say the least.  Every time I call, they go over policies, regulations, etc. Three customer representatives hung up my call. 

 

 

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/28/2009 09:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/chase-bank-and-chase-credit-card-services/internet/chase-bank-and-chase-credit-card-services-j-p-morgan-i-am-being-billed-for-an-amount-i-alr-546587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.