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Report: #457987

Complaint Review: Chase Credit Card - Internet

  • Submitted:
  • Updated:
  • Reported By: Sumner Washington
  • Author Confirmed What's this?
  • Why?
  • Chase Credit Card www.chase.com/creditcards Internet U.S.A.

Chase Card Services Deceptive Business practices, discriminating for part time working moms Palatine Www.chase.com/creditcards Internet

*Consumer Suggestion: Read the fine print

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May 28,2009 was my layoff date. I telephoned Chase the customer service rep said no problem fortunately you have payment protection.

I was transferred to the department and the rep asked me a few question. One did I file for unemployment and two how many hours did I work. I am working 25 hours per week.

They told me I didn't qualify for payment protection because I needed to work 30 hours per week. This is discriminating for working moms.

They also charged my credit card $388.92 for this payment protection I immediately cancelled and asked for a credit refund.

The payment protection plan with Chase is very deceptive. Nobody told me when I enrolled that part time employees are ineligible & I was also told it was only $1.99 not $388.92. They never asked me about my job hours when I signed up.

Remember get your reward points before June 22,2009. The credit card interest is going from 12.99 to the prime rate plus 16.24% cash advances will even be higher. You can opt out of the interest rate hike but Chase will close your account and forfeit your reward points. Interest Rates will show up on your July statement. Be Careful everyone!!!

To opt out of the APR rate hike it must be done before June 22,2009 call 1-800-945-2000 or write Cardmember Services, P.O. Box 15098, Wilmington, DE 19850-5098

Ingels
Sumner, Washington
U.S.A.

This report was posted on Ripoff Report on 06/02/2009 11:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/chase-credit-card/internet/chase-card-services-deceptive-business-practices-discriminating-for-part-time-working-mom-457987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Read the fine print

AUTHOR: Jeanski - (U.S.A.)

POSTED: Wednesday, June 03, 2009

Like many consumers, it seems that you have failed to read the fine print. If you review the documents that describe your plan, it clearly says that you must be employed for 30 hours a week or more. This information is also available on their website in not-so-fine print. This is not discrimination - it's good business practice!

As for the cost, that $1.99 is probably PER HUNDRED DOLLARS OWED, not per month. I have a smiliar plan with my BOA card, and it's about $2.00 per one hundred dollars owed. Again, good business practice.

I'm sorry this happened to you, but it's not a ripoff.

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