• Report: #517121
Complaint Review:

Chase Home Mortgage

  • Submitted: Thu, October 29, 2009
  • Updated: Thu, October 29, 2009

  • Reported By: erinle — Prarieville Louisiana United States of America
Chase Home Mortgage
Johnston Street Lafayette, Louisiana United States of America

Chase Home Mortgage is charging me for flood insurance on property I no longer own. Lafayette, Louisiana

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Chase has purchased a flood insurance policy for me on a home I sold 2 years ago.  I have a line of credit from Chase for home improvements on my new home but I found out it was never transferred to my new address like my loan officer said it would be. 

Now they are requiring flood insurance to cover the cost of the loan and purchased a policy for me 3 times the rate I did pay.  I am unable to purchase a policy myself because no one will write me a policy for property that is not legally mine.

My current insurance has been covering the cost of this loan for 2 years.  I have been trying to correct this issue for 14 months and the only answer I get is that I have to either pay off loan or purchase insurance to cancel their policy. My original loan officer that made the mistake won't even return my phone calls or e mails.

Their customer service is pathetic. How many of us could keep our jobs by avoiding our customers to cover our mistakes.

This report was posted on Ripoff Report on 10/29/2009 07:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/chase-home-mortgage/lafayette-louisiana-70506/chase-home-mortgage-is-charging-me-for-flood-insurance-on-property-i-no-longer-own-lafa-517121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Chase Home Mortgage

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?