Report: #508987

Complaint Review: Chase - JPMorgan - Chase Bank

  • Submitted: Wed, October 14, 2009
  • Updated: Tue, October 27, 2009
  • Reported By: Christa — Roscoe Illinois USA
  • Chase - JPMorgan - Chase Bank
    6000 East State Street
    Rockford, Illinois
    United States of America

Chase - JPMorgan - Chase Bank Chase They held the funds from a local company check to generate overdraft fees on my account in the amount of $210.00. The funds were deposited on Friday and were not made available until Tuesday. Rockford, Illinois

*Consumer Comment: You are an unpleasant creature

*Consumer Comment: You are a very special person.

*Consumer Comment: We read a lot of reports like this..

*Consumer Comment: Have To Ask

Show customers why they should trust your business over your competitors...

Funds deposited on Friday were delayed and unavailable until Tuesday.  This was a local company check for approximately $4,000.  There had been previous deposits on my account from the same company, so there was no need to hold the funds as previous deposits had cleared without issues.  They now delay the availability of funds from my payroll checks as well.  To insure that I can use my money before a 3 day hold from Chase, I must cash my checks at the banks they are drawn on and deposit cash with Chase.  This is consumer fraud and nothing more than an attempt to keep the middle class struggling, to keep the banks fees soaring, and to potentially discredit my name within the community.

I spoke directly with the local branch manager, Rob, and he insisted that this was MY error and in no way an attempt by the bank to capitalize.  I strongly disagree with Rob's choice to not refund the $210.00 that Chase Bank stole from my account while hiding behind their "policies and procedures".  I understand that poor Rob is trying to climb the banking ladder to nowhere as he sat in his hand me down office, dressed in his local department store dress pants, cheap shoes and lame tie.  Good luck, Rob.  Hopefully someday you will be able to afford to have your office decorated more tastefully and be able to shop at the finer retail shops.  I have a feeling you are headed for failure.  Why?  Just a hunch...a feeling about you througout our discussion.  A going no where wannabe hoping to upgrade to the Audi A10 from his Beemer 335....AS IF!  With your style and communication abilities, you'd be better off sitting in a cubicle tearing apart hard drives.  No offense to the computer analysts, without you where would guys like Rob be?  Do I want my $210 bucks back....sure!  But I think it will help Rob out a bit more, so keep it and shove it where the sun don't shine baby!  Fool me once, shame on you....fool me twice, shame on me.  I imagine that Rob is a bit more familiar with G.W. Bush's quote there.

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This report was posted on Ripoff Report on 10/14/2009 07:40 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You are an unpleasant creature

AUTHOR: Reaver - (USA)

What an a** you are. I bet Rob is sitting pretty on a million dollar brokerage and has never overdrafted his account, while your deadbeat a** is bouncing checks all over town.
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#2 Consumer Comment

You are a very special person.

AUTHOR: Mia - (U.S.A.)

I can just imagine how the Branch Manager must have felt when he was trying to see if your situation warranted a $210.00 refund.  I guess in your community you are such a stellar individual where you feel very confident in expressing your opinion that everyone else is beneath you.  Maybe if you kept out of those finer retail stores you mention, you would not live paycheck to paycheck.  Your funds were not on hold.  Judging by the date of your comment, you deposited them on a Friday. Monday was a holiday, Columbus Day, and the Federal Reserve was closed, which means the, "next day availability" edict at the bottom of your receipt would mean your funds are available on the next BUSINESS day, Tuesday.  

Now if you kept money in the bank and didn't worry so much about those finer things in life such as BMW's (which you obviously cannot afford in the first place) these things wouldn't happen to a fine individual like yourself.  I don't know you or that manager, Rob.  But your rip-off claim lost all credibility when you decided to put yourself on your high horse and put down someone who goes to work everyday, just as you do and tries to do the best he can for himself, his family and the company who pays him.  

Give that man and all those people at the bank a gift.  Take your superior self to another bank. 

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#3 Consumer Comment

We read a lot of reports like this..

AUTHOR: Ronny g - (USA)

Regarding excessive check deposit hold times and the fees that occur from this. (and don't forget Fridays with a 3 day wekend are the worst for this to happen). Now I don't understand why they need to hold anything on a holiday or weekend..or after 4PM etc..because everything is done electronically what is the bank doing?? Giving electronic systems a day off???  And where is YOUR money while the bank is "holding" it??? How long does it take for the bank to find out from the other bank if the funds are there? I will tell you how long it takes...nano seconds. I guess thier defense is in case of fraud? But that really holds no weight..since if a check is a fraud..and the bank can't tell instantly...what is waiting going to I said..these transactions and verifications take nano seconds..the information travels at almost the speed of light...the information (which IS funds) could get to the moon and back in a few seconds (about 2.5 seconds) how long should it take to get to another bank and back??  Scam.

The thing is..that bank can legally do of course they will. And it is in the customer eyes a reporting here was an acceptable measure.

Now it does not matter if there was never an issue before..the bank will only do things to maximize fees...they don't have a "grading"'s nothing personal..everyone is a target for them...but some of the tactics the banks use effect some more then others.

I hope they work with you to refund at least some of the funds..but they may not refund any.

I have found a few defenses to this issue that may help better protect your money from mistakes, fraud and bank tactics..such as excessive hold times. stop using checks..period. If you receive a it..then deposit the cash (in person NEVER deposit anything at an may know this but some people do not). choose to opt out of "courtesy overdraft protection" if the bank allows this. I think every bank automatically enrolls you in this service. Now sure,,there are times it can if a check they cover for a would avoid the NSF would still get a fee for using the service all the additional fees that can occur if you are allowed to spend unfettered and un-notified after your balance reaches zero..(like what it did to you..$210.00)..the bank did much better this way...right? And you did not...right? So it makes sense for some.

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#4 Consumer Comment

Have To Ask

AUTHOR: Cory - (U.S.A.)

What time did you deposit the check and was that Monday Columbus Day?
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